The downside of digital inclusion: Expectations and experiences of privacy and surveillance among marginal Internet users

The downside of digital inclusion: Expectations and experiences of privacy and surveillance among marginal Internet users
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DOI:
10.1177/1461444815614053
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发表时间:
2017-04-01
影响因子:
5
通讯作者:
Gangadharan, Seeta Pena
Gangadharan, Seeta Pena
中科院分区:
人文科学1区
文献类型:
--
作者:
Gangadharan, Seeta Pena

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在服务不足的人群中增加宽带采用仍然是政策制定者,倡导者,公司和受影响社区的高度优先事项。但是,有关个人信息流动所带来的风险的问题开始浮出水面,并揭示了宽带利益和危害之间的紧张关系。本文探讨了宽带采用计划在社区为基础的和公共机构在美国,以了解隐私和监视问题的出现,并在这些设置参与的方式。虽然参加入门数字扫盲班并在公共终端访问互联网的成年人对宽带“机会”感到乐观,但他们遇到的是“隐私贫乏、监控丰富”的宽带。用户会经历无数的焦虑,而几乎没有什么有意义的选择来满足他们的担忧。
Increasing broadband adoption among members of underserved populations remains a high priority among policymakers, advocates, corporations, and affected communities. But questions about the risks entailed in the flow of personal information are beginning to surface and shine light on the tension between broadband's benefits and harms. This article examines broadband adoption programs at community-based and public institutions in the United States in order to understand the ways in which privacy and surveillance issues emerge and are engaged in these settings. While adults who enroll in introductory digital literacy classes and access the Internet at public terminals feel optimistic about broadband "opportunities," they encounter "privacy-poor, surveillance-rich" broadband. Users experience myriad anxieties, while having few meaningful options to meet their concerns.