Workplace loneliness, ego depletion and cyberloafing: can leader problem-focused interpersonal emotion management help?
Workplace loneliness, ego depletion and cyberloafing: can leader problem-focused interpersonal emotion management help?
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DOI：
10.1108/intr-01-2021-0007
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发表时间：
2022-10
期刊：
影响因子：
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通讯作者：
Hongling Yang;Zhibin Lin;Xiao Chen;Jian Peng
中科院分区：
文献类型：
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作者：
Hongling Yang;Zhibin Lin;Xiao Chen;Jian Peng
目的本研究旨在探讨工作场所孤独感是否以及如何导致网络闲逛，以及领导者以问题为中心的人际情绪管理在缓冲这一关系中的作用。设计/方法/途径根据自我损耗理论，作者提出员工的职场孤独感通过自我损耗导致网络闲逛，而领导者的人际情绪管理（即以管理员工负面情绪为目标的领导行为）可以帮助缓解这种情况。为了验证这项研究的预测，作者在三个时间点从219名员工-同事二人组中收集了多源数据。研究结果表明，工作场所孤独感与网络闲逛呈正相关，而自我耗竭在这一关系中起中介作用。以问题为导向的人际情绪管理弱化了工作场所孤独感与自我耗竭之间的关系，并通过自我耗竭削弱了工作场所孤独感与网络闲逛之间的间接关系，当以问题为导向的人际情绪管理水平较高时，上述关系较弱（相对较强）。研究结果表明，职场孤独感是导致网络闲逛的一个重要隐患，因为孤独的员工更容易自我耗尽。领导者的人际情绪管理策略对这种负面影响起到了潜在的缓冲作用。
PurposeThis study aims to explore whether and how workplace loneliness leads to cyberloafing and the role of leader problem-focused interpersonal emotion management in buffering this relationship.Design/methodology/approachDrawing on ego depletion theory, the authors propose that employees' workplace loneliness leads to cyberloafing via ego depletion, while leader interpersonal emotion management (i.e. leadership behavior targeted at managing employees' negative emotions) can help to alleviate the situation. To test this study’s predictions, the authors collected multisource data at three time points from a sample of 219 employee–colleague dyads.FindingsThe results show that workplace loneliness is positively related to cyberloafing and that ego depletion mediates this relationship. Leader problem-focused interpersonal emotion management weakens the relationship between workplace loneliness and ego depletion and the indirect relationship between workplace loneliness and cyberloafing via ego depletion such that the above relationships are weak (versus strong) when leader problem-focused interpersonal emotion management is high (versus low).Originality/valueThe study results suggest that workplace loneliness is an important hidden danger that leads to cyberloafing because lonely employees suffer more from ego depletion. Leaders' interpersonal emotion management strategy serves as a potential buffer for such a negative effect.