Family evaluation of hospice care: Results from voluntary submission of data via website

Family evaluation of hospice care: Results from voluntary submission of data via website
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DOI:
10.1016/j.jpainsymman.2005.04.001
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发表时间:
2005-07-01
影响因子:
4.7
通讯作者:
Smith, N
Smith, N
中科院分区:
医学2区
文献类型:
--
作者:
Connor, SR;Teno, J;Smith, N

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临终关怀的家庭评估(FEHC)调查是一份61项问卷,调查家庭成员对临终关怀提供给死者的护理。临终关怀机构将其数据提交给国家临终关怀和姑息治疗组织(NHPCO),在那里,结果被制成表格。二〇 〇四年首两季共有29,292项统计调查纳入统计表内。平均而言,受访者对护理的总体满意度为47.1,这是一个由五项满意度指标组成的50分综合量表。在满足家庭的支助需求(18.2%的被调查者报告至少有一项需求未得到满足)、满足家庭的沟通需求(10-29%)和协调护理(22.1%)方面,确定了改进的机会。代理人报告疼痛、呼吸困难或情感支持需求未得到满足的比例为5.3%至9.8%。FEHC是衡量临终关怀绩效的有用工具,并确定了许多改进的机会。(c)2005年美国癌症疼痛缓解委员会。出版人。Elsevier Inc. All rights reserved.
The Family Evaluation of Hospice Care (FEHC) survey is a 61-item questionnaire that survey family members about care provided to the decedent by the hospice. Hospices submit their data to the National Hospice and Palliative Care Organization (NHPCO), where, results are tabulated. for the first two quarters of 2004, a total of 29,292 surveys were tabulated. On average, respondents rated their overall satisfaction with care as 47.1 on a 50-point composite scale of five measures of satisfaction. Opportunities,for improvement were identified for attending to family needs for support (18.2% of those surveyed reported at least one unmet need), attending to family needs for communication (10-29%), and coordination of care (22.1%). Surrogate reporting of unmet needs for pain, dyspnea, or emotional support ranged from 5.3% to 9.8%. The FEHC is a useful tool for measuring hospice performance and identifies a number of opportunities for improvement. (c) 2005 U.S. Cancer Pain Relief Committee. Published by. Elsevier Inc. All rights reserved.