Process mapping the patient journey: an introduction
Process mapping the patient journey: an introduction
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绘制患者旅程流程图：简介
作者：
T. Trebble;N. Hansi;Theresa Hydes;Melissa A. Smith;M. Baker
流程映射能够从患者的角度重新配置患者的旅程，以提高护理质量并释放资源。本文为在医院中使用这一通用而简单的技术提供了一个实用的框架。
Process mapping enables the reconfiguring of the patient journey from the patient’s perspective in order to improve quality of care and release resources. This paper provides a practical framework for using this versatile and simple technique in hospital.