Who bears the cost of 'informal mhealth'? Health-workers' mobile phone practices and associated political-moral economies of care in Ghana and Malawi.

Who bears the cost of 'informal mhealth'? Health-workers' mobile phone practices and associated political-moral economies of care in Ghana and Malawi.
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DOI:
10.1093/heapol/czw095
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发表时间:
2017-03
影响因子:
3.2
通讯作者:
Milner J
Milner J
中科院分区:
医学3区
文献类型:
--
作者:
Hampshire K;Porter G;Mariwah S;Munthali A;Robson E;Owusu SA;Abane A;Milner J

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非洲最近的通信“革命”使人们乐观地认为,使用移动的手机促进健康(mhealth)有助于弥合医疗保健差距,特别是对农村、难以接触的人口。然而,虽然移动保健试点的规模仍然有限,但整个非洲大陆的卫生工作者都拥有移动的手机。本文根据对加纳和马拉维的采访,询问卫生工作者是否/如何非正式地使用手机以及会产生什么后果。卫生工作者使用个人移动的电话的目的很广泛:在紧急情况下获得帮助;与病人/同事沟通;促进社区护理、病人监测和药物依从性;获得临床咨询/信息和管理后勤。然而,这些费用由保健工作者自己承担,特别是由农村社区的较低级别的保健工作者承担,他们的津贴/工资往往很低,甚至需要他们付出很大的个人费用来“照顾”病人。虽然“非正式mhealth”在改善(农村)医疗保健方面有很大的潜力,但相关的道德和政治经济学将加强现有的社会经济和地理不平等。
Africa’s recent communications ‘revolution’ has generated optimism that using mobile phones for health (mhealth) can help bridge healthcare gaps, particularly for rural, hard-to-reach populations. However, while scale-up of mhealth pilots remains limited, health-workers across the continent possess mobile phones. This article draws on interviews from Ghana and Malawi to ask whether/how health-workers are using their phones informally and with what consequences. Health-workers were found to use personal mobile phones for a wide range of purposes: obtaining help in emergencies; communicating with patients/colleagues; facilitating community-based care, patient monitoring and medication adherence; obtaining clinical advice/information and managing logistics. However, the costs were being borne by the health-workers themselves, particularly by those at the lower echelons, in rural communities, often on minimal stipends/salaries, who are required to ‘care’ even at substantial personal cost. Although there is significant potential for ‘informal mhealth’ to improve (rural) healthcare, there is a risk that the associated moral and political economies of care will reinforce existing socioeconomic and geographic inequalities.
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