Patient experiences of caring and person-centredness are associated with perceived nursing care quality
Patient experiences of caring and person-centredness are associated with perceived nursing care quality
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DOI：
10.1111/jan.13105
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发表时间：
2017-01-01
影响因子：
3.8
通讯作者：
Pearce, Frances
中科院分区：
文献类型：
--
作者：
Edvardsson, David;Watt, Elizabeth;Pearce, Frances
AimsTo探讨在何种程度上感知护理和以人为本的患者评分与感知护理质量在急性医院样本的inpatients.BackgroundSelf-reported患者的经验有有限的关注，在概念化的医疗质量的政策和国家标准中描述的，以及在健康和护理实践。中心护理概念如关怀和以人为本对患者护理质量评价的影响在很大程度上是未知的DesignA描述性非实验相关设计被用来收集和分析数据从澳大利亚急性医院住院患者的样本（n=210）在2012年12月。以人为中心的气候问卷，SF-36和痛苦温度计。描述性统计与皮尔逊相关和分层线性回归used.FindingsPerceived关怀行为的工作人员和以人为本的病房与护理质量显着相关的皮尔逊相关性显着，并超过预先设定的r>05的截止。工作人员的关怀行为和病房以人为本也占了一半以上的总方差感知护理质量证明了最终的回归模型。知识和沟通的工作人员，及时的援助和环境的支持最显着相关的患者感知的护理quality.ConclusionsPatient经验的关怀和以人为本似乎有一个有影响力的作用，在何种程度上，患者体验到的护理质量。知识和沟通的工作人员，及时的援助和环境支持脱颖而出，最显着相关的病人感知的护理质量。
AimsTo explore the extent to which patient ratings of perceived caring and person-centredness are associated with perceived nursing care quality in an acute hospital sample of inpatients.BackgroundSelf-reported patient experiences have had limited attention in conceptualizations of healthcare quality as described in policy and national standards, as well as in health and nursing care practice. The impact of central nursing concepts such as caring and person-centredness on patient ratings of nursing care quality is largely unknown.DesignA descriptive non-experimental correlational design was used to collect and analyse data from a sample of Australian acute hospital inpatients (n=210) in December 2012.MethodsThe study collected self-report patient data through a study survey including demographic data and the Caring Behaviours Inventory, the Person-centred Climate Questionnaire, the SF-36 and the Distress thermometer. Descriptive statistics together with Pearson correlation and hierarchical linear regression were used.FindingsPerceived caring behaviours of staff and the person-centredness of wards were significantly associated with nursing care quality as evidenced by Pearson correlations being significant and exceeding the pre-set cut-off of r>05. Staff caring behaviours and ward person-centredness also accounted for more than half of the total variance in perceived nursing care quality as evidenced by the final regression model. Knowledgeable and communicable staff, timeliness of assistance and environmental support stood out as most significantly related to patient perceived nursing care quality.ConclusionsPatient experiences of caring and person-centredness seem to have an influential role in the extent to which patients experience the quality of nursing care. Knowledgeable and communicable staff, timeliness of assistance and environmental support stand out as most significantly related to patient-perceived nursing care quality.