Why Users Ignore Privacy Policies - A Survey and Intention Model for Explaining User Privacy Behavior
Why Users Ignore Privacy Policies - A Survey and Intention Model for Explaining User Privacy Behavior
复制标题
为什么用户忽视隐私政策——解释用户隐私行为的调查和意图模型
DOI：
10.1007/978-3-319-91238-7_45
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发表时间：
2018
期刊：
影响因子：
--
通讯作者：
S. Polst
中科院分区：
文献类型：
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作者：
M. Rudolph;Denis Feth;S. Polst
隐私是IT系统和服务的一个重要方面，这是用户和法律所要求的。因此，大多数数据处理服务为用户提供接口以支持透明性（例如，隐私通知）和自决（例如，隐私设置）。在本文中，我们提出的证据表明，用户不使用这些隐私界面，虽然他们通常希望。基于我们的研究结果，我们提出了一个意图模型，以解释这种行为。该模型结合了隐私需求，动机和障碍等方面，以争论用户的隐私界面的应用程序的最终意图。我们通过将其实例化到一个具体的用例来展示我们模型的适用性。
Privacy is a vital aspect of IT systems and services, and it is demanded from users and by law. Thus, most data-processing services provide interfaces for users to support transparency (e.g., privacy notices) and self-determination (e.g., privacy settings). In this paper, we present evidence that users do not make use of these privacy interfaces—although they generally would like to. Based on our findings, we present an intention model in order to explain this behavior. The model combines aspects such as privacy demands, motivation and barriers in order to argue about the resulting intention of the user regarding the application of privacy interfaces. We show the applicability of our model by instantiating it to a concrete use case.