"Could You Define That in Bot Terms"?
"Could You Define That in Bot Terms"?
复制标题
“你能用机器人术语来定义它吗”？
DOI：
10.1145/3025453.3025830
复制
发表时间：
2017
期刊：
影响因子：
--
通讯作者：
Long K
中科院分区：
文献类型：
--
作者：
Long K
据估计，机器人占所有网络流量的一半以上，但它们在HCI中仍然是一个未被充分研究的话题。在本文中，我们展示了对Reddit上机器人的请求、创建和讨论的三个讨论组中2284个提交的分析结果。我们开始研究机器人的质量和功能，以及围绕它们的创造和使用的实际和社会挑战。我们的研究结果强调了对机器人功能的普遍误解，提出请求的新手和创建它们的专家成员之间的话语不一致，以及被认为不适合Reddit社区的请求的普遍存在。在讨论我们的发现时，我们提出了未来设计和开发工具的方向，这些工具支持更仔细地指导和反思新手开发机器人的方法，以及支持探索上下文不合适的机器人想法的后果的工具。
Bots are estimated to account for well over half of all web traffic, yet they remain an understudied topic in HCI. In this paper we present the findings of an analysis of 2284 submissions across three discussion groups dedicated to the request, creation and discussion of bots on Reddit. We set out to examine the qualities and functionalities of bots and the practical and social challenges surrounding their creation and use. Our findings highlight the prevalence of misunderstandings around the capabilities of bots, misalignments in discourse between novices who request and more expert members who create them, and the prevalence of requests that are deemed to be inappropriate for the Reddit community. In discussing our findings, we suggest future directions for the design and development of tools that support more carefully guided and reflective approaches to bot development for novices, and tools to support exploring the consequences of contextually-inappropriate bot ideas.