Are we providing for ethnic diversity in accident & emergency (A&E) departments?
Are we providing for ethnic diversity in accident & emergency (A&E) departments?
复制标题
我们是否在事故中提供种族多样性
DOI：
10.1080/13557858.1998.9961853
复制
发表时间：
1998
影响因子：
3.1
通讯作者：
B. Ineichen
中科院分区：
文献类型：
--
作者：
R. Lawrenson;G. Leydon;G. Freeman;J. Fuller;J. Ballard;B. Ineichen
OBJECTIVES
The aim of the study was to find what data on ethnicity are collected in North Thames Accident & Emergency (A&E) departments. Also to investigate how the data are used, what staff recruitment and training policies were in place, and to discover whether written material in different languages and interpreters were available.
METHODS
This was a qualitative study using semi-structured questionnaires. A range of staff working in A&E departments in North Thames (that had a primary care initiative in place) were interviewed.
RESULTS
Ethnic origin was recorded in all units but not on every patient. Only one unit had actively recruited staff from an ethnic minority. None of the units had formal training in place for staff to gain an appreciation of issues facing patients from ethnic minorities. Interpreters and written material in appropriate languages were available in all units.
CONCLUSIONS
Whilst the needs of patients from ethnic minorities were recognised in all of the units there appeared to be scope for further research and development. There is a need for providers to undertake comprehensive studies on the utilisation and health needs of ethnic minorities attending both primary care and A&E services. Only with this information can more appropriate services be provided.
