Creating social and intellectual capital through IT career transitions

Creating social and intellectual capital through IT career transitions
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DOI:
10.1016/s0963-8687(03)00017-9
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发表时间:
2003-07-01
影响因子:
7
通讯作者:
Kaarst-Brown, ML
Kaarst-Brown, ML
中科院分区:
管理学1区
文献类型:
--
作者:
Reich, BH;Kaarst-Brown, ML

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许多组织必须不断利用信息技术(IT)进行创新,以保持其竞争地位。本白皮书介绍了明信人寿保险公司在经历了70多次IT人员向行业业务岗位的职业转变后,如何创造了一系列支持业务的IT创新。用来讨论这一案例的理论视角是纳哈皮特和戈沙尔关于社会资本和智力资本共同创造的理论。在介绍了Clarica案例研究的三个管理概况之后,我们解释了这些数据,以展示社会资本如何导致智力资本的增加以及实现的组织优势。最后,我们对该模型的扩展提出了建议,并对研究和实践提出了建议。(C)2003爱思唯尔B.V.保留所有权利。
Many organizations must continuously innovate with information technology (IT) to maintain their competitive position. This paper illustrates how the Clarica Life Insurance Company created a stream of business-enabling IT innovations after more than 70 career transitions of IT people into line business positions. The theoretical lens used to discuss this case is the Nahapiet and Ghoshal theory of co-creation of social and intellectual capital. After presenting the Clarica case study with three management profiles, we interpret the data to show how social capital led to an increase in intellectual capital and the organizational advantage that was achieved. We conclude with suggestions for extensions of this model and implications for research and practice. (C) 2003 Elsevier B.V. All rights reserved.