An investigation into the empowerment effects of using online support groups and how this affects health professional/patient communication
An investigation into the empowerment effects of using online support groups and how this affects health professional/patient communication
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DOI：
10.1016/j.pec.2010.05.029
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发表时间：
2011-04-01
影响因子：
3.5
通讯作者：
Coulson, Neil S.
中科院分区：
文献类型：
--
作者：
Bartlett, Yvonne Kiera;Coulson, Neil S.
目的：本研究旨在调查在线支持小组（osg）在促进授权方面的潜力，以及成员资格如何影响患者/健康专业关系。方法：来自33个osg的246名参与者完成了在线问卷调查。结果：所有由van Uden-Kraan等人确定的授权过程和结果都被发现存在。授权过程充分预测了所有授权结果。大多数（82.2%）的参与者与他们的健康专业人员讨论了在网上找到的信息，大多数（74.2%）的参与者对回应感到满意。大约60%的参与者认为，OSG的成员资格影响了他们与保健专业人员的关系，从定性反应来看，影响大多是积极的。结论：osg有潜力为那些选择使用它们的人产生授权结果。此外，用户报告了对从他们的卫生专业人员那里找到的在线信息的积极反应。实践意义：虽然并非所有患者都能从使用osg中受益，但卫生专业人员建议，使用osg可以确保最大限度地获得接受的受众。此外，这项研究可以用来鼓励卫生专业人员采取更“网络友好”的态度。2010爱思唯尔爱尔兰有限公司版权所有。
Objective: The current research investigates the potential of online support groups (OSGs) to foster empowerment and how membership might affect the patient/health professional relationship.Methods: 246 participants across 33 OSGs completed an online questionnaire.Results: All empowerment processes and outcomes identified by van Uden-Kraan et al. [1] were found to be present. All empowerment outcomes were adequately predicted by empowerment processes. The majority (82.2%) of participants had discussed information found online with their health professional and most (74.2%) were satisfied with the response. Around 60% of participants felt membership of an OSG had affected the relationship with their health professional and from qualitative responses the effects were mostly positive.Conclusion: OSGs have the potential to produce empowerment outcomes for those who choose to use them. Furthermore, users report a positive reaction to information found online from their health professionals.Practice implications: Although not all patients will benefit from using OSGs, health professionals suggesting their use could ensure that they reach the maximum receptive audience. Furthermore, this research could be used to encourage a more 'net friendly' attitude amongst health professionals. (C) 2010 Elsevier Ireland Ltd. All rights reserved.