Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector
Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector
复制标题
在尝试跑步之前先学会走路：为公共部门调整精益
DOI：
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发表时间：
2008
期刊：
影响因子：
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通讯作者：
P. Walley
中科院分区：
文献类型：
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作者：
Zoe J. Radnor;P. Walley
本文考虑的是，公共部门组织是否仅仅将精益视为一套工具和技术，而不考虑潜在的条件和原则，还是将精益视为一种哲学。在考虑所采取的实施方法和取得的成果之前，作者围绕四个主题--基于过程的观点、关注价值、消除浪费和员工驱动的变革--分析了公共部门精益的一系列案例研究。结果是显著的，但作者警告不要只关注精益工具的实现方法。
This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around four themes—process-based view, focus on value, elimination of waste and employee-driven change—before considering the implementation approach taken and outcomes achieved. The outcomes were significant, but the authors warn against an implementation approach which focuses solely on Lean tools.