A Systematic Review of Surveys for Measuring Patient-centered Care in the Hospital Setting.
A Systematic Review of Surveys for Measuring Patient-centered Care in the Hospital Setting.
复制标题
测量医院环境中以患者为中心的护理调查的系统评价。
DOI:
10.1097/mlr.0000000000001474
复制
发表时间:
2021-03-01
期刊:
影响因子:
3
通讯作者:
Nembhard IM
中科院分区:
文献类型:
--
作者:
Handley SC;Bell S;Nembhard IM
Patient-centered care (PCC) is a core component of quality care and its measurement is fundamental for research and improvement efforts. However, an inventory of surveys for measuring PCC in hospitals, a core care setting, is not available. To identify surveys for assessing PCC in hospitals, assess PCC dimensions that they capture, report their psychometric properties, and evaluate applicability to individual and/or dyadic (e.g., mother-infant pairs in pregnancy) patients. We conducted a systematic review of articles published before January 2019 available on PubMed, Web of Science, and EBSCO Host and references of extracted papers to identify surveys used to measure “patient-centered care” or “family-centered care.” Surveys used in hospitals and capturing at least three dimensions of PCC, as articulated by the Picker Institute, were included and reviewed in full. Surveys’ descriptions, subscales, PCC dimensions, psychometric properties, and applicability to individual and dyadic patients were assessed. Thirteen of 614 articles met inclusion criteria. Nine surveys were identified, which were designed to obtain assessments from patients/families (n=5), hospital staff (n=2), and both patients/families and hospital staff (n=2). No survey captured all eight Picker dimensions of PCC (median=6 [range 5–7]). Psychometric properties were reported infrequently. All surveys applied to individual patients, none to dyadic patients. Multiple surveys for measuring PCC in hospitals are available. Opportunities exist to improve survey comprehensiveness regarding dimensions of PCC, reporting of psychometric properties, and development of measures to capture PCC for dyadic patients.