Informing the Design of Privacy-Empowering Tools for the Connected Home

Informing the Design of Privacy-Empowering Tools for the Connected Home
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DOI:
10.1145/3313831.3376264
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发表时间:
2020-01
期刊:
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
W. Seymour;M. Kraemer;Reuben Binns;M. V. Kleek
W. Seymour;M. Kraemer;Reuben Binns;M. V. Kleek
中科院分区:
其他
文献类型:
--
作者:
W. Seymour;M. Kraemer;Reuben Binns;M. V. Kleek

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家庭中的联网设备代表了一种潜在的严重的新的隐私威胁,因为它们可以不受限制地访问人们生活中最私人的空间。先前的研究表明,尽管人们对这些设备感到担忧,但人们往往缺乏足够的意识、理解或采取有效行动的手段。为了探索直接支持这些需求的新工具的潜力,我们开发了Aretha,这是一种隐私助理技术探测器,它结合了网络分解器,个人导师和防火墙,使最终用户能够获得知识和机制来控制家中的信息披露。我们在六周内在三个家庭中部署了Aretha,目的是了解这种功能组合如何使用户能够通过其设备了解数据泄露,形成有教育意义的隐私偏好,并阻止不必要的数据流。这个探测器以其新颖的功能和局限性促使用户共同适应,寻找新的控制机制,并提出新的方法来解决在联网家庭中恢复隐私的挑战。
Connected devices in the home represent a potentially grave new privacy threat due to their unfettered access to the most personal spaces in people's lives. Prior work has shown that despite concerns about such devices, people often lack sufficient awareness, understanding, or means of taking effective action. To explore the potential for new tools that support such needs directly we developed Aretha, a privacy assistant technology probe that combines a network disaggregator, personal tutor, and firewall, to empower end-users with both the knowledge and mechanisms to control disclosures from their homes. We deployed Aretha in three households over six weeks, with the aim of understanding how this combination of capabilities might enable users to gain awareness of data disclosures by their devices, form educated privacy preferences, and to block unwanted data flows. The probe, with its novel affordances-and its limitations-prompted users to co-adapt, finding new control mechanisms and suggesting new approaches to address the challenge of regaining privacy in the connected home.