Emotional support and suicide prevention through the Internet: A field project report
Emotional support and suicide prevention through the Internet: A field project report
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DOI：
10.1016/j.chb.2005.08.001
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发表时间：
2007-03-01
影响因子：
9.9
通讯作者：
Barak, Azy
中科院分区：
文献类型：
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作者：
Barak, Azy
互联网可以被有效地利用来帮助处于严重情绪困扰中的人，包括那些考虑自杀的人。在这一前提下，一方面以互联网交流和行为的各种心理学原则为指导，另一方面以提供情感支持有关的因素为指导，建立了一个希伯来语首字母缩写为Sahar的以色列项目。萨哈尔背后的想法是创建一个匿名的、保密的在线环境，以吸引处于危机情况下的人们，并由匿名的熟练帮手提供倾听、精神支持和温暖。这项独有的在线服务的核心是一个内容丰富的希伯来语网站(http://www.sahar.org.il))，它为有需要的人提供相关的和不断更新的信息。通过该网站访问，Sahar还通过同步和异步支持向用户提供个人通信。对于群组交流，萨哈尔提供在线论坛(聊天室即将推出)。该网站每月被访问10,000多次，即每天350次，相对于以色列的人口较少，这是一个相当大的数字。每月与Sahar本人进行的个人接触约有1000次，其中至少三分之一的苦恼用户显然有自杀倾向。这些论坛每天都会收到200多条新消息。萨哈尔曾多次参与对那些威胁要自杀或实际上正在尝试自杀的人的救援行动。在许多其他情况下，支持性的对话或向适当的帮助资源推荐可以防止极度痛苦、绝望的人考虑自杀而仓促做出决定。用户的反馈也表明，Sahar作为一种独特的心理应用在互联网上取得了成功。(C)2005爱思唯尔有限公司。保留所有权利。
The Internet can be efficiently exploited to help people in severe emotional distress, including those contemplating suicide. Based on this premise and guided by various psychological principles that characterize Internet communication and behavior, on the one hand, and by factors related to the provision of emotional support, on the other, an Israeli project with the Hebrew acronym SAHAR was established. The idea behind SAHAR was to initiate an anonymous, confidential online environment that would attract people in a crisis situation and offer them a listening ear, mental support, and warmth, provided by anonymous, skilled helpers. At the heart of this exclusively online service is a content-rich Hebrew website (http://www.sahar.org.il) that provides relevant and continuously updated information for people in need. Accessed through the site, SAHAR offers, in addition, personal communication to users through synchronous and asynchronous support. For group communication, SAHAR provides online forums (a chat room will soon be launched). The website is accessed more than 10,000 times a month, or 350 times a day, a considerable number relative to Israel's small population. Approximately 1000 personal contacts with SAHAR itself take place, each month, of which at least a third of the distressed users are clearly suicidal. The forums receive over 200 new messages a day. SAHAR on numerous occasions has participated in rescue operations of individuals who threatened to commit suicide or were actually in the process of trying. In many other cases, a supportive conversation or a referral to appropriate help resources prevented hasty decisions by highly distressed, desperate people contemplating suicide. Feedback by users also indicates the success of SAHAR as a unique psychological application on the Internet. (c) 2005 Elsevier Ltd. All rights reserved.