Assessing Google Search’s New Features in Supporting Credibility Judgments of Unknown Websites
Assessing Google Search’s New Features in Supporting Credibility Judgments of Unknown Websites
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评估 Google 搜索支持未知网站可信度判断的新功能
DOI：
10.1145/3576840.3578277
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发表时间：
2023
期刊：
影响因子：
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通讯作者：
Mustafaraj, Eni
中科院分区：
文献类型：
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作者：
Wang, Ace;De Jesus Sanchez, Liz Maylin;Wintner, Anya;Zhu, Yuanxin;Mustafaraj, Eni
这项研究评估了谷歌搜索在2021年2月推出的两项功能的认知度和感知效用：“关于此结果”和“更多关于此页面”。谷歌表示，这些功能的目标是帮助用户审查不熟悉的网站域名（或来源）。我们调查了这些功能是否足够突出，可以被频繁使用Google搜索的用户检测到，以及他们对来源的可信度判断的感知效用，在一对一的用户研究中，有25名本科生，他们被认为是Google搜索的频繁用户。我们的研究结果表明，缺乏通过或意识到这些功能，我们的参与者和中立的积极的看法，他们的效用在评估网络资源。我们还研究了从W3C收集的其他九个领域可信度信号的感知有用性。
This study assesses the awareness and perceived utility of two features Google Search introduced in February 2021: “About this result” and “More about this page”. Google stated that the goal of these features is to help users vet unfamiliar web domains (or sources). We investigated whether the features were sufficiently prominent to be detected by frequent users of Google Search, and their perceived utility for making credibility judgments of sources, in one-on-one user studies with 25 undergraduate college students, who identify as frequent users of Google Search. Our results indicate a lack of adoption or awareness of these features by our participants and neutral-positive perceptions of their utility in evaluating web sources. We also examined the perceived usefulness of nine other domain credibility signals collected from the W3C.