Haptically augmented remote speech communication: a study of user practices and experiences
Haptically augmented remote speech communication: a study of user practices and experiences
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触觉增强远程语音通信：用户实践和体验的研究
DOI：
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发表时间：
2012
期刊：
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通讯作者：
V. Lantz
中科院分区：
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作者：
K. Suhonen;Sebastian Müller;Jussi Rantala;Kaisa Väänänen;R. Raisamo;V. Lantz
触觉技术通过触觉为人际交流提供了一个渠道。在开发新的触觉通信设备，它是必不可少的，以探讨人们的使用行为和感知这样的通信渠道。为此，我们进行了实验室研究触觉增强远程人际沟通。参与者对一个通信系统进行了测试，该系统允许他们在演讲讨论期间向对方的前臂发送挤压和热反馈。我们探讨了这种设置的使用实践和用户体验，并将其与传统的纯语音通信进行了比较。研究结果表明，挤压的经验，作为一个更通用和直接类型的反馈比热反馈。另一方面，温暖和寒冷对于传达积极和消极的意义是有用的。与纯语音通信相比，增加的触觉模态允许传达与讨论相关的重点、情感和触摸，并增加了两人之间的亲密感。
Haptic technology provides a channel for interpersonal communication through the sense of touch. In the development of novel haptic communication devices, it is essential to explore people's use behaviors and perceptions of such a communication channel. To this end, we conducted a laboratory study on haptically augmented remote interpersonal communication. Participant pairs tested a communication system that allowed them to send squeezing and thermal feedback to each other's forearm during speech discussion. We explored the use practices and user experience of this setup and compared it to traditional speech-only communication. The findings indicate that squeezing was experienced as a more versatile and immediate type of feedback than thermal feedback. Warm and cold were on the other hand useful for communicating positive and negative meanings. Compared to speech-only communication, the added haptic modality allowed conveying emphases, emotions, and touches related to the discussion, and increased the feeling of closeness between the pairs.