Impact of Vietnamese written and verbal medicine information on Vietnamese-speaking Australians' knowledge and satisfaction.
Impact of Vietnamese written and verbal medicine information on Vietnamese-speaking Australians' knowledge and satisfaction.
复制标题
越南语书面和口头医学信息对越南语澳大利亚人的知识和满意度的影响。
DOI：
10.1111/j.1365-2125.2007.02968.x
复制
发表时间：
2007
影响因子：
3.4
通讯作者：
P. Aslani
中科院分区：
文献类型：
--
作者：
A. Mai;P. Aslani
目标
编制三份越南医药资料单张，并结合口头辅导(越南语)，评估其对消费者的医药知识和对所收到书面资料的满意程度的影响。
方法
用越南语编制了三类药物的传单：双胍类药物、钙通道阻滞剂和HMG-CoA还原酶抑制剂。采用两组(对照和干预)、随机、重复测量设计。对照组(n=51)接受常规的英语语言辅导。干预组(n=44)接受越南语的口头和书面信息。澳大利亚说越南语的消费者被招募了进来。在三个时间点收集两组消费者的知识和满意度数据：基线(在收到传单和口头咨询之前)、1-2周(第一次干预后)和收到信息后8周。
结果
所有干预组受访者对该信息均感到满意。干预组平均医学知识和满意度得分随时间延长而增加，显著高于对照组(Knowledge，F=18.5，D.F.=2，P<；0.0001；满意度，F=19.8，D.F.=2，P<；0.0001)。与所有药物类别的基线相比，干预组在干预后第一次观察到的平均知识和满意度得分的增加显著高于基线。
结论
用越南语传递书面和口头的医学信息，增加了消费者的医学知识和对书面信息的满意度。这项研究强调了以英语以外的语言和消费者的母语提供信息的重要性，以帮助提高药品的质量。
AIMS
To develop three Vietnamese medicine information leaflets and to evaluate their impact in combination with verbal counselling (in Vietnamese) on consumers' medicine knowledge and satisfaction with the written information received.
METHODS
Leaflets in Vietnamese were developed for three drug classes: biguanides, calcium channel blockers and HMG-CoA reductase inhibitors. A two-group (comparison and intervention), randomized, repeated measures design was used. The comparison group (n = 51) received routine verbal counselling in English. The intervention group (n = 44) received verbal and written information in Vietnamese. Australian Vietnamese-speaking consumers were recruited. Data on consumer knowledge and satisfaction were collected from both groups at three time points: baseline (prior to receiving leaflets and verbal counselling), at 1-2 weeks (first postintervention) and 8 weeks after receiving the information.
RESULTS
All intervention group respondents were satisfied with the information. Mean medicine knowledge and satisfaction scores increased with time in the intervention group, and were significantly higher than in the comparison group (knowledge, F = 18.5, d.f. = 2, P < 0.0001; satisfaction, F = 19.8, d.f. = 2, P < 0.0001). The increases observed in the intervention group's mean knowledge and satisfaction scores at first postintervention were significantly higher compared with baseline for all drug classes.
CONCLUSIONS
Delivery of written and verbal medicine information in Vietnamese resulted in an increase in consumers' medicine knowledge and satisfaction with written information. This study highlights the importance of providing information in languages other than English and in consumers' native tongue to aid in the quality use of medicines.