Exploratory Analysis of Collaborative Web Accessibility Improvement

Exploratory Analysis of Collaborative Web Accessibility Improvement
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协作式 Web 可访问性改进的探索性分析

DOI:
10.1145/1857920.1857922
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发表时间:
2010
期刊:
ACM Trans. Access. Comput.
影响因子:
--
通讯作者:
C. Asakawa
C. Asakawa
中科院分区:
--
文献类型:
--
作者:
Daisuke Sato;Hironobu Takagi;Masatomo Kobayashi;Shinya Kawanaka;C. Asakawa

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网络正在成为日常活动的平台,并在全世界的人们之间扩大了这些创新的效果可访问性改进具有使网络更具适应性的巨大潜力。及时改善可访问性的活动。根据用户提交的355个请求,我们遇到了许多挑战新用户界面中的独特功能可以解决这些挑战,尽管新功能增加了用户的参与,但志愿者的生产力仍然超出了我们的期望。自动访问性问题是维持服务积极使用的关键问题,因为约有70%的改进始于用户的请求。障碍理解实际问题是一个至关重要的挑战主题,我们将提高可访问性。挑战是五个未来的焦点:范围内的元数据创作,鼓励用户积极参与,创建的元数据的质量管理,元数据应用程序以及与网站所有者的合作。
The Web is becoming a platform for daily activities and is expanding the opportunities for collaboration among people all over the world. The effects of these innovations are seen not only in major Web services such as wikis and social networking services but also in accessibility services. Collaborative accessibility improvement has great potential to make the Web more adaptive. Screen reader users, developers, site owners, and any Web volunteers who want to help the users are invited into the activities to improve accessibility in a timely manner. The Social Accessibility Project is an experimental service for a new needs-driven improvement model based on collaborative metadata authoring technologies. In 20 months, about 19,000 pieces of metadata were created for more than 3,000 Web pages through collaboration based on 355 requests submitted from users. We encountered many challenges as we sought to create a new mainstream approach and created distinctive features in new user interfaces to address some of these challenges. Although the new features increased user participation, serious issues remain. The productivity of the volunteers exceeded our expectations, but we found large and important problems in the users’ lack of awareness of their own accessibility problems. This is a critical problem for sustaining the active use of the service, because about 70% of the improvement starts with a request from a user. Helping users with visual impairments understand the actual issues is a crucial and challenging topic, and will lead to improved accessibility. We first introduce examples of collaboration, analyze several kinds of statistics on the activities of the users and volunteers of the pilot service, and then discuss our findings and challenges. Five future foci are considered: site-wide metadata authoring, encouraging active participation by users, quality management for the created metadata, metadata for dynamic HTML applications, and collaborations with site owners.
DOI: --
发表时间: 2001-04
期刊: --
影响因子: --
作者:
Bo Leuf;Ward Cunningham
通讯作者: Bo Leuf;Ward Cunningham