Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home Cameras
Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home Cameras
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DOI：
10.1145/3491102.3517617
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发表时间：
2022-04
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通讯作者：
Neilly H. Tan;Richmond Y. Wong;Audrey Desjardins;Sean A Munson;James Pierce
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作者：
Neilly H. Tan;Richmond Y. Wong;Audrey Desjardins;Sean A Munson;James Pierce
智能家居摄像头（SHC）的日益普及凸显了家庭和社区的监控、电源和隐私问题。然而，人们目前如何使用这些设备进行监控和监视，对用户有哪些好处和限制，以及主要用户和其他利益相关者之间会出现哪些隐私和安全紧张关系，这些问题仍然存在。我们提出了一个实证研究与14 SHC用户了解这些设备是如何使用和集成在日常生活中。基于半结构化的定性访谈，我们调查用户的动机，做法，隐私问题，和社会谈判。我们的研究结果强调了SHC作为一种感知功能强大且空间敏感的设备，可以在基本的家庭安全之外进行各种监视用途-从正式监视家政工人，到偶尔监视邻居，再到捕捉记忆。我们对监视SHC用途进行分类，澄清主要用户和非主要用户之间的区别，并强调考虑不足的设计方向，以解决主要用户和非主要用户之间的功率不平衡。
The increased adoption of smart home cameras (SHCs) foregrounds issues of surveillance, power, and privacy in homes and neighborhoods. However, questions remain about how people are currently using these devices to monitor and surveil, what the benefits and limitations are for users, and what privacy and security tensions arise between primary users and other stakeholders. We present an empirical study with 14 SHC users to understand how these devices are used and integrated within everyday life. Based on semi-structured qualitative interviews, we investigate users’ motivations, practices, privacy concerns, and social negotiations. Our findings highlight the SHC as a perceptually powerful and spatially sensitive device that enables a variety of surveillant uses outside of basic home security—from formally surveilling domestic workers, to casually spying on neighbors, to capturing memories. We categorize surveillant SHC uses, clarify distinctions between primary and non-primary users, and highlight under-considered design directions for addressing power imbalances among primary and non-primary users.