Conciliatory gestures facilitate forgiveness and feelings of friendship by making transgressors appear more agreeable.
Conciliatory gestures facilitate forgiveness and feelings of friendship by making transgressors appear more agreeable.
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安抚的姿态可以让违规者显得更友善，从而促进宽恕和友谊。
DOI：
10.1111/j.1467-6494.2011.00728.x
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发表时间：
2012
影响因子：
5
通讯作者：
Berry,JackW
中科院分区：
文献类型：
--
作者：
Tabak,BenjaminA;McCullough,MichaelE;Luna,LindseyR;Bono,Giacomo;Berry,JackW
作者研究了在应对人际越轨行为时所表现出的和解姿态如何影响对越轨者的宽恕和友谊感。在研究1中，163名最近受到伤害的大学生被纵向检查。违法者表现出的和解姿态预测了21天内更高的宽恕率，这种关系是由受害者对违法者的可原谅性的看法所介导的。研究2是一个实验，包括145名大学生经历了一个重复的囚犯困境中的信任从一个匿名的合作伙伴破裂。当违规者道歉并提供经济赔偿时，与控制条件和加重条件相比，参与者报告了更高水平的宽恕和友谊感。道歉/补偿对宽恕和感知友谊的影响是由受害者对违法者的可原谅性的感知介导的。结果表明，和解的姿态在一定程度上促进了宽恕，因为它把违法者描绘成更有同情心、更体贴、更公平、更公正的人（即，令人愉快）。
The authors examined how conciliatory gestures exhibited in response to interpersonal transgressions influence forgiveness and feelings of friendship with the transgressor. In Study 1, 163 undergraduates who had recently been harmed were examined longitudinally. Conciliatory gestures exhibited by transgressors predicted higher rates of forgiveness over 21 days, and this relationship was mediated by victims’ perceptions of their transgressors’ Agreeableness. Study 2 was an experiment including 145 undergraduates who experienced a breach in trust from an anonymous partner during an iterated prisoner's dilemma. When transgressors apologized and offered financial compensation, participants reported higher levels of forgiveness and feelings of friendship when compared to a control condition and an aggravating condition. The effects of apology/compensation on forgiveness and perceived friendship were mediated by victims’ perceptions of their transgressors’ Agreeableness. Results suggest that conciliatory gestures promote forgiveness in part by depicting transgressors as more sympathetic, considerate, fair, and just (i.e., agreeable).