Lessons learned responding to the COVID-19 pandemic.
Lessons learned responding to the COVID-19 pandemic.
复制标题
应对 COVID-19 大流行的经验教训。
DOI：
10.1017/ice.2020.293
复制
发表时间：
2021
影响因子：
4.5
通讯作者：
Sick-Samuels,AnnaC
中科院分区：
文献类型：
--
作者：
Sick-Samuels,AnnaC
5. 善良是至关重要的。认识到人们来自哪里，并友好地回应，即使你不同意。每个到场的人都是在场的，因为他们关心你，愿意出一份力。我们必须善待彼此，共同建设。6. 分歧是一个机会。很多时候，分歧最终会带来更好的计划。这可能需要时间和耐心来重新考虑决定和考虑不同的角度。然而，这些讨论通常会导致一个更好的计划，或者改进相同计划的沟通。7. 对不确定性要诚实。这是在临床训练中学到的一课——一个人不应该在不知道答案的时候假装知道。有时传达不确定性是极其困难的，但区分观点和事实是很重要的。
5. Kindness is vital. Recognize where people are coming from, and respond kindly, even if you do not agree. Everyone showing up is present because they care and are willing to chip in. We must be kind to each other and build together. 6. Disagreement is an opportunity. Many times disagreement ultimately leads to better plans. It may take time and patience to revisit decisions and consider different angles. However, these discussions typically lead to a better plan, or an improved communication of the same plan. 7. Be honest about uncertainty. This is a lesson learned during clinical training-that one should not pretend to know the answer when one does not know. Sometimes communicating uncertainty is extremely difficult but it is important to distinguish opinions from facts.