Modelling Product-User Interaction for Inclusive Design
Modelling Product-User Interaction for Inclusive Design
复制标题
为包容性设计建模产品-用户交互
DOI：
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发表时间：
2009
期刊：
影响因子：
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通讯作者：
P. Clarkson
中科院分区：
文献类型：
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作者：
Anna Mieczakowski;P. Langdon;P. Clarkson
尽管技术不断进步，但仍有许多日常生活产品无法为广大人群使用，包括老年人和残疾人。因此，为了设计出更易于访问和使用的产品，设计师需要更好的模型来预测具有不同能力水平的人如何解释和使用产品界面上的不同功能。本文的目的是调查的背景建模产品-用户交互，讨论各种方法的优点和缺点，并专注于适当的方法来研究与日常产品的包容性互动。本文的结论是，一个产品-用户交互模型应该包括三个特定信息的表示：（1）人们在操作产品时想做什么（目标）;（2）人们在操作产品时实际做什么（动作）;（3）在操作过程中产品的功能部件发生了什么（对象）。有必要进行进一步的研究，以确定将目标、行动和对象方法结合起来的方法，并开发一个可用的、包容性的产品-用户互动模型。
Despite continuing technological advances, there are still many daily living products that are unusable for broad sections of the population, including older and impaired users. Therefore, in order to design more accessible and usable products, designers need better models that can predict how people with varying levels of capability interpret and use different features on product interfaces. The aim of this paper is to survey the background of modelling product-user interaction, discuss strengths and weaknesses of various approaches and focus on appropriate methodology to investigate inclusive interaction with everyday products. This paper concludes that a model of product-user interaction should include three representations of specific information: (1) what people want to do when operating a product (goals); (2) what people actually do while operating a product (actions); and (3) what happens to the functional parts of the product during the operation (objects). Further research is necessary in order to identify methods for combining goal, action and object approaches and developing a usable and inclusive model of product-user interaction.