WHAT DOES A HUMAN RELATIONSHIP WITH THE DOCTOR MEAN?

WHAT DOES A HUMAN RELATIONSHIP WITH THE DOCTOR MEAN?
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DOI:
10.3109/02813439209014056
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发表时间:
1992-01-01
影响因子:
2.1
通讯作者:
BREMBERG S
BREMBERG S
中科院分区:
医学3区
文献类型:
--
作者:
ARBORELIUS E;BREMBERG S

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以前的研究表明,与医生的人际关系非常重要。本研究的目的是描述的具体行为,在咨询中,病人的经验与家庭医生满意的人际关系。在四个保健中心对12名参与的全科医生进行的46次咨询进行了录像。随后,患者和医生在不同场合对记录的咨询进行了评论。这些评论都被录了音。分析了患者对医生的人际关系评价。对这些评论之前的磋商录像进行了转录和分析。研究表明,人际关系的具体含义涉及简单而明显的事物。患者希望医生认真对待他们的症状;倾听和/或询问有关症状的问题,并将患者视为真实的人,而不仅仅是患者;询问有关疾病以外的其他事情,例如有关患者的家庭或工作。
Previous studies have demonstrated that the human relationship with the doctor is very important. The aim of this study was to describe the specific behaviour in consultations where the patient experiences a satisfying human relationship with the family doctor. 46 consultations with 12 participating general practitioners were video-taped in four health care centres. Afterwards the patients and the doctors, on different occasions, commented on the recorded consultations. The comments were audio-taped. Those comments of the patients which dealt with human relationship to the doctor were analysed. The sequences in the videotaped consultations just before these comments were transcribed and analysed. The study demonstrated that the concrete meaning of human relationship deals with simple and obvious things. The patients want the doctor to take their symptoms seriously; to listen and/or ask questions about the symptoms, and to treat the patient as a real person, not only a patient; to ask questions about other things than the disease, e.g. about the patient's family or work.