Quantifying Magnitude of Group-Level Differences in Patient Experiences with Health Care
Quantifying Magnitude of Group-Level Differences in Patient Experiences with Health Care
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DOI：
10.1111/1475-6773.12828
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发表时间：
2018-08-01
影响因子：
3.4
通讯作者：
Hays, Ron D.
中科院分区：
文献类型：
--
作者：
Quigley, Denise D.;Elliott, Marc N.;Hays, Ron D.
目的回顾评估不同提供者之间患者体验评分差异程度的方法。数据来源1990-2016年文献。研究设计系统文献综述。数据提取方法在812篇提及CAHPS、患者体验、患者满意度、重要性(Ce)、差异或重要性的文章中，我们确定了79篇可能的文章，得到35篇用于数据摘要的文章。我们收集了22篇测量患者体验差异大小的文章。主要发现：我们确定了三种主要的方法来估计患者体验得分的差异的大小：(1)通过患者体验变量的分布/范围，(2)相对于外部锚，以及(3)比较一个协变量上的患者体验差异和其他协变量上的患者体验差异。需要更多的工作来记录提供者之间的差异大小，以使患者体验数据更易于解释和使用。
ObjectiveReview approaches assessing magnitude of differences in patient experience scores between different providers.Data Sources1990-2016 literature.Study DesignSystematic literature review.Data Extraction MethodsOf 812 articles mentioning CAHPS, patient experience, patient satisfaction, important(ce), difference, or significance, we identified 79 possible articles, yielding 35 for data abstraction. We included 22 articles measuring magnitude of differences in patient experiences.Principal FindingsWe identified three main ways of estimating magnitude of differences in patient experience scores: (1) by distribution/range of patient experience variable, (2) against external anchor, and (3) comparing a difference in patient experience on one covariate to differences in patient experience on other covariates.ConclusionsWe suggest routine estimation of magnitude in patient experience research. More work is needed documenting magnitude of differences between providers to make patient experience data more interpretable and usable.