Maximizing the utility of interorganizational data using concept mapping.

Maximizing the utility of interorganizational data using concept mapping.
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使用概念图最大化组织间数据的效用。

DOI:
10.1097/00005110-200605000-00016
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发表时间:
2006
期刊:
The Journal of nursing administration
影响因子:
--
通讯作者:
Higgins,PatriciaA
Higgins,PatriciaA
中科院分区:
--
文献类型:
--
作者:
Anthony,MaryK;Higgins,PatriciaA

文献摘要

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目标:本文的总体目标是将现有方法(概念图)应用于非标准化组织间数据集。具体目标是 (1) 识别、定义和创建代表患者满意度常见概念领域的地图;(2) 验证概念之间的关系; (3) 通过测试患者满意度概念与其他患者结果的关系来使用该图。背景:缺乏跨多个机构收集患者结果数据的标准化方法对研究结果的有效性和普遍性构成威胁。方法:概念图的步骤用于阐明 3 种患者满意度工具的共同基础概念维度。然后使用该图来评估患者满意度与住院患者结果的相关程度。 3家医院衡量患者满意度的项目数量和类型各不相同。所有项目均经过检查,以确定潜在的概念对应领域。结果:项目被分为 3 个已识别类别中的 1 个类别,这些类别在各个站点之间保持一致:关怀、沟通和响应能力。在满意度和用药错误、医院感染和患者跌倒等概念之间发现了中等相关性。结论:概念图(更传统地用于学习、项目规划和评估)是一种在多机构研究中已证明有用的技术。
Objective:The overall objective of this article was to apply an existing methodology (concept mapping) to a nonstandardized interorganizational data set. The specific aims were to (1) identify, define, and create a map that represented the common conceptual domains of patient satisfaction;(2) validate the relationships among concepts; and (3) use the map by testing the relationships of the patient satisfaction concepts to other patient outcomes.Background:The lack of standardized methodologies for collecting patient outcome data across multiple institutions poses threats to the validity and generalizability of research findings.Methods:The steps in concept mapping were used to explicate the common underlying conceptual dimensions from 3 patient satisfaction tools. The map was then used to evaluate the extent that patient satisfaction was related to outcomes of hospitalized patients. Each of 3 hospitals' measure of patient satisfaction varied in the number and type of items. All items were examined to identify potential areas of conceptual correspondence.Results:Items were grouped into 1 of the 3 identified categories that were consistent across sites: caring, communication, and responsiveness. Moderate correlations were found among the concepts of satisfaction and medication errors, nosocomial infections, and patient falls.Conclusions:Concept mapping-more traditionally used for learning, project planning, and evaluation-is a technique that has demonstrated utility in multi-institutional research.