Maximizing the utility of interorganizational data using concept mapping.
Maximizing the utility of interorganizational data using concept mapping.
复制标题
使用概念图最大化组织间数据的效用。
DOI:
10.1097/00005110-200605000-00016
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发表时间:
2006
期刊:
影响因子:
--
通讯作者:
Higgins,PatriciaA
中科院分区:
文献类型:
--
作者:
Anthony,MaryK;Higgins,PatriciaA
Objective:The overall objective of this article was to apply an existing methodology (concept mapping) to a nonstandardized interorganizational data set. The specific aims were to (1) identify, define, and create a map that represented the common conceptual domains of patient satisfaction;(2) validate the relationships among concepts; and (3) use the map by testing the relationships of the patient satisfaction concepts to other patient outcomes.Background:The lack of standardized methodologies for collecting patient outcome data across multiple institutions poses threats to the validity and generalizability of research findings.Methods:The steps in concept mapping were used to explicate the common underlying conceptual dimensions from 3 patient satisfaction tools. The map was then used to evaluate the extent that patient satisfaction was related to outcomes of hospitalized patients. Each of 3 hospitals' measure of patient satisfaction varied in the number and type of items. All items were examined to identify potential areas of conceptual correspondence.Results:Items were grouped into 1 of the 3 identified categories that were consistent across sites: caring, communication, and responsiveness. Moderate correlations were found among the concepts of satisfaction and medication errors, nosocomial infections, and patient falls.Conclusions:Concept mapping-more traditionally used for learning, project planning, and evaluation-is a technique that has demonstrated utility in multi-institutional research.