Satisfaction with Mental Health Services in a Latin American Community of Carers of Patients with Schizophrenia
Satisfaction with Mental Health Services in a Latin American Community of Carers of Patients with Schizophrenia
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DOI：
10.1007/s10597-009-9220-9
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发表时间：
2009-08-01
影响因子：
2.7
通讯作者：
Gutierrez-Maldonado, Jose
中科院分区：
文献类型：
--
作者：
Caqueo-Urizar, Alejandra;Gutierrez-Maldonado, Jose
这项研究的目的是比较智利阿里卡市精神卫生公共服务使用者-精神分裂症患者的41名亲属对精神卫生服务的满意度水平。在这个样本中，18人参加了集体家庭干预，23人没有。总体而言，亲属的总体样本对精神卫生服务表示满意。然而，在复合满意度(患者的发展和对心理健康服务的满意度)上，参加多家庭心理教育干预的照顾者和没有参加心理教育多家庭干预的照顾者之间存在显著差异。对照组对精神卫生服务提供的护理更满意。试验组在患者的演变方面报告了更高的满意度。这一结果特别令人感兴趣，因为它表明心理教育计划增加了亲属对患者演变的满意度，并对患者与亲属之间的关系产生了积极的影响。
The aim of this study is to compare levels of satisfaction with Mental Health Services in a sample of 41 relatives of patients with schizophrenia, users of the Mental Health Public Service in the city of Arica, Chile. Of this sample, 18 participated in a group family intervention and 23 did not. Overall, the total sample of relatives expressed satisfaction with the Mental Health Service. However, in the compound satisfaction measure (patient's evolution and satisfaction with the mental health service), there were significant differences between caregivers who participated in the psycho-educative multifamily intervention and those who did not. The control group was more satisfied with the care provided by mental health services. The experimental group reported greater satisfaction in the area of patient's evolution. This result is of special interest since it indicates that psycho-educational programs increase relatives' satisfaction with the patient's evolution and also has positive consequences for the relationship between patients and their relatives.