Polite responses to polite requests
Polite responses to polite requests
复制标题
对礼貌请求的礼貌回应
DOI：
10.1016/0010-0277(80)90009-8
复制
发表时间：
1980
期刊：
影响因子：
3.4
通讯作者：
D. Schunk
中科院分区：
文献类型：
--
作者：
H. H. Clark;D. Schunk
间接请求在礼貌上各不相同;例如，你能告诉我乔丹大厅在哪里吗？你是不是应该告诉我乔丹·霍尔在哪？根据一种理论，在合理范围内，请求的字面意思越是暗示听者的个人利益，请求就越礼貌。这一预测在实验1中得到了证实。对间接请求的回应在礼貌上也各不相同。你能告诉我乔丹·霍尔在哪吗？这个回答是：是的，我可以--这是在街上。根据这一理论的延伸，回应者对请求者的所有含义越关注，回应就越礼貌。这一预测在实验2、3和4中得到证实。根据这些证据，我们认为人们通常会计算间接请求的字面意义和间接意义。如果他们要识别说话者什么时候是礼貌的，什么时候是不礼貌的，如果他们要礼貌地、不礼貌地甚至中立地回答，他们就必须这样做。
Indirect requests vary in politeness; for example,Can you tell me where Jordan Hall is? is more polite thanShouldn't you tell me where Jordan Hall is? By one theory, the more the literal meaning of a request implies personal benefits for the listener, within reason, the more polite is the request. This prediction was confirmed in Experiment 1. Responses to indirect requests also vary in politeness. ForCan you tell me where Jordan Hall is?, the responseYes, I can — it's up the streetis more polite thanIt's up the street. By an extension of that theory, the more attentive the responder is to all of the requester's meaning, the more polite is the response. This prediction was confirmed in Experiments 2, 3 and 4. From this evidence, we argued that people ordinarily compute both the literalandthe indirect meanings of indirect requests. They must if they are to recognize when the speaker is and isn't being polite, and if they are to respond politely, impolitely, or even neutrally.