Bringing Design to the Privacy Table: Broadening “Design” in “Privacy by Design” Through the Lens of HCI

Bringing Design to the Privacy Table: Broadening “Design” in “Privacy by Design” Through the Lens of HCI
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DOI:
10.1145/3290605.3300492
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发表时间:
2019-05
期刊:
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Richmond Y. Wong;D. Mulligan
Richmond Y. Wong;D. Mulligan
中科院分区:
其他
文献类型:
--
作者:
Richmond Y. Wong;D. Mulligan

文献摘要

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在对隐私设计(PBD)的呼吁中,监管者和隐私学者调查了“隐私”概念的丰富性。相比之下,HCI中的“设计”由丰富而复杂的概念和实践组成,但在PBD背景下受到的关注要少得多。通过对讨论隐私和设计的HCI出版物进行文献回顾,本文阐明了设计与隐私相关的一系列维度,包括:设计的目的,在这些环境中哪些参与者进行设计工作,以及设计工作的预期受益者。我们建议HCI和设计在PBD研究和实践中的新角色:利用价值和批判导向的设计方法来突出社会价值并帮助定义隐私问题空间。我们认为,除了当前“设计来解决隐私问题”的努力之外,这些方法对于PBD的全面实现至关重要,同时注意到选择设计来解决隐私问题时所涉及的政治。
In calls for privacy by design (PBD), regulators and privacy scholars have investigated the richness of the concept of "privacy." In contrast, "design" in HCI is comprised of rich and complex concepts and practices, but has received much less attention in the PBD context. Conducting a literature review of HCI publications discussing privacy and design, this paper articulates a set of dimensions along which design relates to privacy, including: the purpose of design, which actors do design work in these settings, and the envisioned beneficiaries of design work. We suggest new roles for HCI and design in PBD research and practice: utilizing values- and critically-oriented design approaches to foreground social values and help define privacy problem spaces. We argue such approaches, in addition to current "design to solve privacy problems" efforts, are essential to the full realization of PBD, while noting the politics involved when choosing design to address privacy.