A Fish out of Water? Management Consultants in Academia

A Fish out of Water? Management Consultants in Academia
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鱼离开水?

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发表时间:
2010
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通讯作者:
Kathia Serrano
Kathia Serrano
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作者:
Kathia Serrano

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当管理顾问进入学术竞技场并为大学提供服务时会发生什么?在接下来的文章中,我们将通过一项基于对德国30名高级管理顾问和学术管理人员的一系列访谈的定性研究结果来研究这个问题。本探索性研究的目的是,首先,提供理论上知情的意见,在学术界的管理咨询的工作机制。第二,相关的目标,是促进正在进行的辩论不断变化的性质,作用和影响的管理专业知识和权威的高等教育机构。我们开始我们的研究,提供了一个文献的概述大学管理的性质不断变化。虽然这些研究表明,在权力星座的大学从专业到管理权威的转变,我们认为,他们仍然是可疑的模糊的方式,学者和管理人员实际上处理这种冲突的情况。通过借鉴咨询研究的见解,我们探讨了咨询在学术变革项目中的作用,并确定了指导我们定性分析的分析因素。最后,我们提出并讨论的研究结果,然后结束与更一般性的意见,在德国大学的学术管理的性质。
What happens when management consultants enter the academic arena and offer their services to universities? In the following article, we examine this question by drawing on findings from a qualitative study based on a series of 30 interviews with senior management consultants and academic managers in Germany. The aim of this explorative study is, first of all, to provide theoretically informed observations about the working mechanisms of management consulting in academia. A second, and related objective, is to contribute to the ongoing debate on the changing nature, role, and implications of managerial expertise and authority in higher education institutions. We begin our study by providing an overview of the literature on the changing nature of university management. Although these studies show a shift in the power constellation of universities from professional to managerial authority, we argue that they remain suspiciously vague as concerns the way academics and managers actually deal with this conflicting situation. By drawing on the insights of consulting studies, we then explore the stakes of consultancy in academic change projects and determine the analytical factors that will guide our qualitative analysis. Finally, we present and discuss the findings before concluding with more general remarks on the nature of academic management in German universities.