Who’s Watching Us at Work? Toward a Structural–Perceptual Model of Electronic Monitoring and Surveillance in Organizations
Who’s Watching Us at Work? Toward a Structural–Perceptual Model of Electronic Monitoring and Surveillance in Organizations
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谁在监视我们的工作？建立组织中的电子监控和监视的结构感知模型
DOI：
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发表时间：
2006
期刊：
影响因子：
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通讯作者：
Scott C. D’Urso
中科院分区：
文献类型：
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作者：
Scott C. D’Urso
近80%的组织现在采用某种形式的员工监控。这一显著的使用水平意味着对监测和监督效果的额外理论和研究的突出需求。因此，本文探讨了在工作场所的社会沟通的电子监控和监视（EM/S）的全景效果和潜在的结构和感知因素，导致这些效果。它还提供了未来的学术观点，研究EM/S和隐私的组织从当代通信技术的Vantage，如电话，语音邮件，电子邮件和即时消息，用于组织通信。最后，提出了四个命题结合一个新的通信为基础的模型EM/S，提供了一个框架，包括三个关键组成部分的全景效果：（a）通信技术的使用，（B）组织因素，（c）组织政策EM/S。
Nearly 80% of organizations now employ some form of employee surveillance. This significant level of use infers a salient need for additional theory and research into the effects of monitoring and surveillance. Accordingly, this essay examines the panoptic effects of electronic monitoring and surveillance (EM/S) of social communication in the workplace and the underlying structural and perceptual elements that lead to these effects. It also provides future scholarly perspectives for studying EM/S and privacy in the organization from the vantage point of contemporary communication technologies, such as the telephone, voice mail, e-mail, and instant messaging, utilized for organizational communication. Finally, four propositions are presented in conjunction with a new communication-based model of EM/S, providing a framework incorporating three key components of the panoptic effect: (a) communication technology use, (b) organizational factors, and (c) organizational policies for EM/S.