Acceptance of Healthcare Robots for the Older Population: Review and Future Directions
Acceptance of Healthcare Robots for the Older Population: Review and Future Directions
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DOI：
10.1007/s12369-009-0030-6
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发表时间：
2009-11-01
影响因子：
4.7
通讯作者：
MacDonald, B.
中科院分区：
文献类型：
--
作者：
Broadbent, E.;Stafford, R.;MacDonald, B.
快速老龄化的人口给医疗服务带来了越来越大的压力。机器人已经被提出作为一种方式来帮助人们在自己的家里保持健康和安全。然而，尽管对这种辅助设备的需求很大，一些医疗机器人也取得了成功，但其他机器人的反应很差。本文回顾了有关人类对医疗机器人的反应的文献，并总结了已发现的影响反应的变量。通过适当地评估人类用户的需求，然后将机器人的角色、外观和行为与这些需求相匹配，有可能提高医疗机器人的接受度。由于机器人的能力有限，另一种提高接受度的方法可能是修改用户的期望，以更好地匹配机器人的能力。更多的研究需要调查潜在用户在特定情况下的需求和期望，以及增加机器人和人类之间匹配度的干预措施是否可以提高接受度。
The rapidly ageing population is placing increasing strain on healthcare services. Robots have been proposed as a way to assist people to stay healthy and safe in their own homes. However, despite the need for such assistive devices and the success of some healthcare robots, other robots have had a poor response. This article reviews the literature about human responses to healthcare robots and summarises the variables that have been found to influence responses. It may be possible to increase acceptance of healthcare robots by properly assessing the needs of the human user and then matching the robot's role, appearance and behaviour to these needs. Because robots have limitations in their abilities, another way to increase acceptance may be to modify the expectations of users to better match robots' abilities. More research needs to investigate potential users' needs and expectations in specific situations and whether interventions to increase the match between robot and human can increase acceptance.