A Comparative Review of TQM, TPM and Related Organisational Performance Improvement Programs
A Comparative Review of TQM, TPM and Related Organisational Performance Improvement Programs
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TQM、TPM 及相关组织绩效改进计划的比较回顾
DOI：
10.1109/icetet.2008.133
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发表时间：
2008
期刊：
影响因子：
--
通讯作者：
M. Wakhare
中科院分区：
文献类型：
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作者：
A. Kedar;R. Lakhe;V. Deshpande;P. Washimkar;M. Wakhare
竞争力是全球商业革命背后的驱动力。全面质量管理（TQM）、全面生产维护（TPM）、六西格玛（Six Sigma）、业务流程再造（BPR）、精益生产、国际标准化组织（ISO）系列标准等是制造业组织最常用的组织绩效改进技术。所有这些方法都产生于发达国家，具有不同的方向。这些技术在目标、概念、方法和范围方面的异同和相互关系仍然令业界感到困惑。类似地，选择这些技术中的一种或这些技术中的几种的组合在工业中仍然是一个有问题的问题。所有方法都是有用的，但要谨慎对待。每一种都有其长处和短处，在某些情况下也有一定的重叠。本文简要回顾了TQM、TPM、Six Sigma、BPR、Lean和ISO系列标准的理论方面，强调了这些方法在提高组织绩效方面的相似性、差异性和潜力。
Competitiveness is a driving force behind the revolution of global business. Total quality management (TQM), total productive maintenance (TPM), six sigma, business process reengineering (BPR), lean, International Organisation for Standardization (ISO) series of standards and so on are most popular initiatives employed by the manufacturing organizations as Organizational Performance Improvement Techniques. All these approaches are generated in developed countries and have different orientations. Similarities, differences and interrelationship among these techniques in terms of objectives concept, methodologies and scope have remained confusing to the industry. Similarly, selection of one of these or combination of several of these techniques has remained a problematic issue in industry. All approaches are useful but to be treated with caution. Each has its strength and weakness and also in some cases a certain amount of overlap. This paper reviews in brief the theoretical aspect of TQM, TPM, Six Sigma, BPR, Lean and ISO series of standards which highlights similarity, differences and potentiality of these approaches to improve organizational performance.