Sensemaking in Organizations: Taking Stock and Moving Forward
Sensemaking in Organizations: Taking Stock and Moving Forward
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DOI：
10.1080/19416520.2014.873177
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发表时间：
2014-01-01
影响因子：
21.2
通讯作者：
Christianson, Marlys K.
中科院分区：
文献类型：
--
作者：
Maitlis, Sally;Christianson, Marlys K.
意义建构是人们努力理解新奇、模糊、令人困惑或以其他方式违反预期的问题或事件的过程。作为组织的核心活动，意义建构一直是过去十年来加强的大量研究的主题。我们开始这一审查的历史概述的领域，并制定了一个定义的意义建构植根于经常性的主题，从文献。然后，我们回顾和整合现有的理论和研究，重点放在两个关键的工作机构。第一个探讨了意义建构是如何完成的，通过研究事件如何成为意义建构的触发器，主体间意义是如何产生的，以及行动在意义建构中的作用来解开意义建构过程。第二部分探讨了意义建构如何实现其他关键的组织过程，如组织变革、学习、创造力和创新。本章的最后一部分借鉴了整个审查中强调的差异和辩论领域，讨论了意义建构文献中关键紧张关系的影响，并确定了该领域的重要理论和方法论机会。
Sensemaking is the process through which people work to understand issues or events that are novel, ambiguous, confusing, or in some other way violate expectations. As an activity central to organizing, sensemaking has been the subject of considerable research which has intensified over the last decade. We begin this review with a historical overview of the field, and develop a definition of sensemaking rooted in recurrent themes from the literature. We then review and integrate existing theory and research, focusing on two key bodies of work. The first explores how sensemaking is accomplished, unpacking the sensemaking process by examining how events become triggers for sensemaking, how intersubjective meaning is created, and the role of action in sensemaking. The second body considers how sensemaking enables the accomplishment of other key organizational processes, such organizational change, learning, and creativity and innovation. The final part of the chapter draws on areas of difference and debate highlighted throughout the review to discuss the implications of key tensions in the sensemaking literature, and identifies important theoretical and methodological opportunities for the field.