"Alexa doesn't have that many feelings": Children's understanding of AI through interactions with smart speakers in their homes
"Alexa doesn't have that many feelings": Children's understanding of AI through interactions with smart speakers in their homes
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DOI：
10.48550/arxiv.2305.05597
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发表时间：
2023-05
期刊：
影响因子：
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通讯作者：
Valentina Andries;J. Robertson
中科院分区：
文献类型：
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作者：
Valentina Andries;J. Robertson
随着Alexa、Siri、Google Home等基于语音的对话助手(CA)普遍嵌入家庭，许多儿童现在经常与人工智能(AI)系统互动。重要的是研究儿童使用使用人工智能技术的消费设备的体验，因为这些技术塑造了他们对人工智能及其能力的理解。我们对苏格兰6-11岁的小学生进行了一项混合方法的研究(问卷和访谈)，以建立儿童对基于语音的CA如何工作的理解，他们如何感知自己的认知能力、代理和其他类似人类的品质，他们在使用CA时对隐私方面的意识和信任，以及他们认为与CA的适当言语互动。大多数孩子高估了CA的智商，对这些系统的感觉或机构不确定。他们也缺乏对数据隐私和安全方面的准确理解，并认为对对话助手粗鲁是错误的。探索儿童目前对人工智能支持的技术的理解具有教育意义；这些发现将使教育工作者能够开发适当的材料，以满足对人工智能素养的迫切需求。
As voice-based Conversational Assistants (CAs), including Alexa, Siri, Google Home, have become commonly embedded in households, many children now routinely interact with Artificial Intelligence (AI) systems. It is important to research children's experiences with consumer devices which use AI techniques because these shape their understanding of AI and its capabilities. We conducted a mixed-methods study (questionnaires and interviews) with primary-school children aged 6-11 in Scotland to establish children's understanding of how voice-based CAs work, how they perceive their cognitive abilities, agency and other human-like qualities, their awareness and trust of privacy aspects when using CAs and what they perceive as appropriate verbal interactions with CAs. Most children overestimated the CAs' intelligence and were uncertain about the systems' feelings or agency. They also lacked accurate understanding of data privacy and security aspects, and believed it was wrong to be rude to conversational assistants. Exploring children's current understanding of AI-supported technology has educational implications; such findings will enable educators to develop appropriate materials to address the pressing need for AI literacy.