The Evolution of Intermediary Activities: Broadening the Concept of Facilitation in Living Labs

The Evolution of Intermediary Activities: Broadening the Concept of Facilitation in Living Labs
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中介活动的演变:拓宽生活实验室的便利概念

DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
S. Hyysalo
S. Hyysalo
中科院分区:
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文献类型:
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作者:
Louna Hakkarainen;S. Hyysalo

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创新中介机构在开放式创新努力中发挥着重要作用。在生活实验室项目中,不同的专业身份和组织文化在发挥作用,中介行为者促进利益相关者之间的学习,并管理紧张关系和利益冲突。目前的生活实验室文献认识到这些演员的重要性和多面性,但没有阐明他们在更实际的水平上所做的工作。我们的研究旨在捕捉用户侧创新中介机构的工作任务的多样性和演变过程中和之后的四年技术项目在一个活生生的实验室。这项研究探讨了这些中介演员如何应对生活实验室项目的日常挑战。本文是基于一个纵向定性的案例研究的创新过程中的地板监控系统的老年人护理-“智能地板”。将人类置于与自己不同的人接触的价值,以及与他们所熟悉的思维和行动模式不同的思维和行动模式。.这种交流一直是.进步的主要来源之一。
Innovation intermediaries play an important role in open innovation endeavours. In living lab projects, where different professional identities and organizational cultures are at play, intermediary actors facilitate learning between stakeholders and manage tensions and conflicts of interest. The current living lab literature recognizes the importance and multifacetedness of these actors, but does not shed light on the work they do at a more practical level. Our study seeks to capture the variety and evolution of work tasks of user-side innovation intermediaries during and after a four-year technology project in a living lab. The study explores how these mediating actors tackle the everyday challenges of a living lab project. This article is grounded on a longitudinal qualitative case study of a innovation process for a floor monitoring system for elderly care – the "smart floor". It is hardly possible to overrate the value… of placing human beings in contact with persons dissimilar to themselves, and with modes of thought and action unlike those with which they are familiar. … Such communication has always been… one of the primary sources of progress.