Examining the Effects of Anticipatory Robot Assistance on Human Decision Making

Examining the Effects of Anticipatory Robot Assistance on Human Decision Making
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检查预期机器人辅助对人类决策的影响

DOI:
10.1007/978-3-030-62056-1_49
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发表时间:
2020
期刊:
International Conference on Social Robotics (ICSR
影响因子:
--
通讯作者:
Admoni, H.
Admoni, H.
中科院分区:
--
文献类型:
--
作者:
Newman, B.A.;Biswas, A;Ahuja, S.;Girdhar, S.;Kitani, K.K.;Admoni, H.

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协作机器人能够提供预期的帮助,帮助人们更快地完成任务。由于预期援助是在明确请求帮助之前提供的,因此这一行动本身有可能影响该人未来在任务中的决定。在这项工作中,我们调查机器人的预期援助是否可以驱动人们做出不同的选择,否则他们会做出。这种研究需要测量意图,而意图本身可能会改变意图,从而导致观察者悖论。为了解决这个问题,我们精心设计了一个实验来避免这种影响。我们考虑了几种缓解措施,例如仔细选择我们用来测量意图的人类行为信号,并设计不引人注目的方式来获取这些信号。我们进行了一项用户研究,参与者完成了一个合作的对象检索任务:用户选择一个对象和机器人手臂检索它为他们。机器人预测用户的对象选择从眼睛凝视在他们明确的选择之前,然后提供合作的预期(朝着预测的对象移动),对抗的预期(远离预测的对象移动),或没有预期(没有移动,控制条件)。我们发现的趋势和参与者的意见表明,人们的决策变化存在的机器人预期的运动,这种变化取决于机器人的预期策略。
Collaborative robots that provideanticipatory assistanceare able to help people complete tasks more quickly. As anticipatory assistance is provided before help is explicitly requested, there is a chance that this action itself will influence the person’s future decisions in the task. In this work, we investigate whether a robot’s anticipatory assistance can drive people to make choices different from those they would otherwise make. Such a study requires measuring intent, which itself could modify intent, resulting in an observer paradox. To combat this, we carefully designed an experiment to avoid this effect. We considered several mitigations such as the careful choice of which human behavioral signals we use to measure intent and designing unobtrusive ways to obtain these signals. We conducted a user studyin which participants completed a collaborative object retrieval task: users selected an object and a robot arm retrieved it for them. The robot predicted the user’s object selection from eye gaze in advance of their explicit selection, and then provided either collaborative anticipation (moving toward the predicted object), adversarial anticipation (moving away from the predicted object), or no anticipation (no movement, control condition). We found trends and participant comments suggesting people’s decision making changes in the presence of a robot anticipatory motion and this change differs depending on the robot’s anticipation strategy.
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