StreetWise
StreetWise
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街头智慧
DOI：
10.1145/3290605.3300326
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发表时间：
2019
期刊：
影响因子：
--
通讯作者：
Pearson J
中科院分区：
文献类型：
--
作者：
Pearson J
本文探讨了会话语音问答系统在贫民窟具有挑战性的公共空间环境中的使用。这项工作的一个主要部分是对给定响应的来源和速度进行比较；即，要么是机器驱动的即时响应，要么是人的响应延迟响应。我们通过分两个阶段的多站点部署来检查这些维度。我们报告了帮助改进该系统的试验性部署，以及第二次部署，涉及在孟买的一个大型贫民窟内安装每种类型的9个系统，为期40天，导致超过12,000个查询。我们通过对两个问答语料库的详细分析和比较，提出了研究结果；讨论了这些见解如何有助于改进机器供电的智能扬声器；并强调了在贫民窟环境中安装多地点公共演讲的潜在好处。
This paper explores the use of conversational speech question and answer systems in the challenging context of public spaces in slums. A major part of this work is a comparison of the source and speed of the given responses; that is, either machine-powered and instant or human-powered and delayed. We examine these dimensions via a two-stage, multi-sited deployment. We report on a pilot deployment that helped refine the system, and a second deployment involving the installation of nine of each type of system within a large Mumbai slum for a 40-day period, resulting in over 12,000 queries. We present the findings from a detailed analysis and comparison of the two question-answer corpora; discuss how these insights might help improve machine-powered smart speakers; and, highlight the potential benefits of multi-sited public speech installations within slum environments.