Personality Traits for a Social Mediator Robot Encouraging Elderly Self-Disclosure on Loss Experiences
Personality Traits for a Social Mediator Robot Encouraging Elderly Self-Disclosure on Loss Experiences
复制标题
社交调解机器人的性格特征鼓励老年人自我披露失去的经历
DOI：
10.1145/3377342
复制
发表时间：
2020
影响因子：
5.1
通讯作者：
Fumihide Tanaka
中科院分区：
文献类型：
--
作者：
Yohei Noguchi;Hiroko Kamide;Fumihide Tanaka
为了防止老年人在社会上被孤立，鼓励他们的自我表露发挥着重要作用。我们讨论了社交机器人的一个用例，在这个用例中，它们被部署为人类的中介，在老年人与他们的家人或朋友之间进行远程通信。本文的目标是提出一个设计准则，这样的社会中介机器人的基础上，从两项研究中，共有741名老年人参与的结果。在研究1中，我们探索了对话中的话题，发现社会中介机器人可以很好地鼓励老年人的自我披露，特别是在他们通常在与他人交谈时感到阻力的话题（例如，损失经验）。因此，我们证实了社会中介机器人的可行性。研究2探讨了社会中介机器人的有效人格特质。我们重新调查了一个研究得很好的研究问题，匹配机器人的个性，以用户。结果提供了更详细的知识，相似性吸引/排斥比以前报道。最后，结合老年人的个性特点，提出了设计建议。
To prevent elderly people from being socially isolated, encouraging their self-disclosure takes an important role. We discuss a use case of social robots in which they are deployed as mediators for humans that intermediate remote communication between elderly people and their family members or friends. The goal of this article is to present a design guideline for such social mediator robots based on results obtained from two studies in which a total of 741 elderly people participated. In study 1, we explored topics in dialogues and found that a social mediator robot could well encourage the self-disclosure of the elderly people, particularly in topics of which they usually feel resistance in talking to others (e.g., loss experiences). Thus, we confirmed the feasibility of the social mediator robot. Study 2 pursued the effective personality traits of the social mediator robot. We re-investigated a well-studied research question of matching robot personality to the user. The results provided more detailed knowledge as to similarity-attraction/repulsion than had been reported previously. Finally, design recommendations were discussed by considering the personality traits of the elderly users as well.