Emergency department patient perceptions of privacy and confidentiality

Emergency department patient perceptions of privacy and confidentiality
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DOI:
10.1016/s0736-4679(03)00216-6
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发表时间:
2003-10-01
影响因子:
1.5
通讯作者:
Sabin, BR
Sabin, BR
中科院分区:
医学4区
文献类型:
--
作者:
Olsen, JC;Sabin, BR

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该研究的目的是确定急诊科 (ED) 患者在急诊室住院期间是否会遭遇隐私和保密侵犯,并确定患者所在的房间类型是否会影响隐私。我们在急诊室结束时对急诊室患者的隐私和保密性进行了方便抽样调查。总体而言,36% 的患者在有墙壁和窗帘的房间里无意中听到频率相似的对话。偷听谈话的地点根据病房的类型而有所不同,因为有窗帘的房间可以偷听相邻房间的谈话,而有围墙的房间则可以偷听更多来自走廊或护理站的谈话。在有围墙的房间里与在有窗帘的房间里进行身体检查相比,患者感觉更舒服地提供他们的病史和进行身体检查。 1.6% 的患者听到工作人员的不恰当或不专业的评论。急诊室的医疗保健提供者需要意识到保密和隐私的侵犯,因为我们的患者在急诊室就诊期间应尊重他们的隐私和保密性。 (C) 2003 爱思唯尔公司。
The study objective was to determine if Emergency Department (ED) patients experience breaches of privacy and confidentiality during their ED stay and to determine if the type of room in which the patient is placed affects privacy. We surveyed a convenience sample of ED patients at the conclusion of their ED stay regarding their privacy and confidentiality. Overall, 36% of patients overheard conversations with similar frequencies in walled and curtained rooms. The location of conversations overheard varied depending on the type of patient room, as curtained rooms allowed conversations from adjacent rooms to be overheard and walled rooms allowed more conversations from the hallway or nursing station to be overheard. Patients felt more comfortable giving their history and having physical examinations performed in walled vs. curtained rooms. Inappropriate or unprofessional comments by staff were heard by 1.6% of patients. Health care providers in the ED need to be aware of breaches in confidentiality and privacy, as our patients deserve respect of their privacy and confidentiality during their ED visit. (C) 2003 Elsevier Inc.