INNOVATION, PUBLIC POLICY AND PUBLIC SERVICES DELIVERY IN THE UK. THE WORD THAT WOULD BE KING?
INNOVATION, PUBLIC POLICY AND PUBLIC SERVICES DELIVERY IN THE UK. THE WORD THAT WOULD BE KING?
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DOI：
10.1111/j.1467-9299.2011.01932.x
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发表时间：
2011-01-01
影响因子：
3.5
通讯作者：
Brown, Louise
中科院分区：
文献类型：
--
作者：
Osborne, Stephen P.;Brown, Louise
本文探讨了目前在公共政策中发现的关于公共服务创新的对话，并就其优势和局限性在研究和实践之间建立了互动。它认为，这种对话是有缺陷的，往往既与现有的证据不一致，也缺乏对创新的性质及其独特的政策和管理挑战的全面理解。因此，它综合了现有的研究，以挑战目前的公共政策思维的作用和公共服务创新的决定因素。报告最后提出了有效决策和执行方面的五个经验教训，这些经验教训将为鼓励和维持公共服务创新提供一个更复杂和基于证据的方法，并提出了进一步研究的四个关键领域。
This paper explores the dialogue about innovation in public services currently found within public policy and creates an interaction between research and practice about its strengths and limitations. It argues that this dialogue is a flawed one, often both at odds with the existing evidence and lacking a holistic understanding of the nature of innovation and its distinctive policy and managerial challenges. It therefore synthesizes existing research to challenge current public policy thinking about the role and determinants of innovation in public services. It concludes by offering five lessons towards effective policy-making and implementation that would provide a more sophisticated and evidence-based approach to the encouragement and sustenance of public service innovation and four key areas for further research.