Trained to accept?: a field experiment on consent dialogs
Trained to accept?: a field experiment on consent dialogs
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接受训练？：同意对话框的现场实验
DOI：
10.1145/1753326.1753689
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发表时间：
2010
期刊：
影响因子：
--
通讯作者：
S. Köpsell
中科院分区：
文献类型：
--
作者：
Rainer Böhme;S. Köpsell
一个典型的同意对话框以2x2 x3的实验变化显示给80，000名在线隐私工具的用户。我们发现礼貌的请求和指向自愿决定的按钮文本降低了同意的概率-与社会心理学的研究结果相反。我们的数据表明，礼貌请求的微妙的积极影响确实存在，但更强的启发式处理的负面影响占主导地位的汇总结果。参与者似乎习惯于强制性的拦截对话-大概是由于无处不在的EULA-并且盲目地接受他们的陈述越像一个Euclide的条款。反应潜伏期和在线帮助咨询被视为区分更系统的启发式反应的指标。
A typical consent dialog was shown in 2 x 2 x 3 experimental variations to 80,000 users of an online privacy tool. We find that polite requests and button texts pointing to a voluntary decision decrease the probability of consent---in contrast to findings in social psychology. Our data suggests that subtle positive effects of polite requests indeed exist, but stronger negative effects of heuristic processing dominate the aggregated results. Participants seem to be habituated to coercive interception dialogs---presumably due to ubiquitous EULAs---and blindly accept terms the more their presentation resembles a EULA. Response latency and consultation of online help were taken as indicators to distinguish more systematic from heuristic responses.