Dirty work, dirty worker? Stigmatisation and coping strategies among domestic workers

Dirty work, dirty worker? Stigmatisation and coping strategies among domestic workers
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DOI:
10.1016/j.jvb.2015.11.008
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发表时间:
2016-02-01
影响因子:
11.1
通讯作者:
Vanroelen, Christophe
Vanroelen, Christophe
中科院分区:
心理学1区
文献类型:
--
作者:
Bosmans, Kim;Mousaid, Sarah;Vanroelen, Christophe

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家政工作在几个方面可以被认为是“肮脏的工作”:它与处理污垢、职业声望低有关,而且家政工人与他们的客户/雇主的关系很卑鄙。这种耻辱可能会对家政工人的自我意识产生负面影响,因此应对策略似乎至关重要。在这篇文章中,我们通过对43名比利时家政工人的访谈分析,探索了缓和肮脏工作耻辱与家政工人自我意识之间关系的应对策略。通过使用耻辱被认为是压力源的社会压力方法,我们的结果揭示了一系列不适应和适应性应对策略,这些应对策略有助于产生消极或更积极的自我意识。讨论了四种主要的应对策略:对抗或对抗感知和行为、职业意识形态、社会权重和防御策略。前两类是适应性应对策略;后两类可以是适应性的,也可以是非适应性的。我们还发现,员工同时使用适应性和非适应性应对策略,对他们的自我意识产生了复杂的影响。(C)2015 Elsevier Inc.保留所有权利。
Domestic work can be perceived to be 'dirty work' in several ways: it is associated with dirt handling, low occupational prestige, and domestic workers have a servile relationship to their clients/employers. This stigma may negatively affect domestic workers' sense of self, and thus coping strategies appear to be critical. In this article, we explore the coping strategies that moderate the relation between the stigma of dirty work and domestic workers' sense of self, based on the analyses of 43 interviews with domestic workers in Belgium. By using a social stress approach in which stigma is considered a stressor, our results reveal a range of maladaptive and adaptive coping strategies that contribute to a negative or a more positive sense of self. Four main categories of coping strategies are discussed: confronting or countering perceptions and behaviours, occupational ideologies, social weighting and defensive tactics. The first two categories are adaptive coping strategies; the last two can be adaptive or maladaptive. We also reveal that workers used adaptive and maladaptive coping strategies simultaneously, leading to mixed implications for their sense of self. (C) 2015 Elsevier Inc. All rights reserved.