System and Actor Perspectives on Sociotechnical Systems
System and Actor Perspectives on Sociotechnical Systems
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DOI：
10.1109/tsmca.2009.2025452
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发表时间：
2009-09-01
影响因子：
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通讯作者：
Herder, Paulien M.
中科院分区：
文献类型：
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作者：
de Bruijn, Hans;Herder, Paulien M.
本文论述了分析和设计社会技术系统的复杂性：系统既涉及复杂的物理技术系统，也涉及相互依赖的行为者网络。结果表明，尽管硬系统视角和行动者视角在术语、方法和适用性方面有很大的不同，但它们也表现出令人惊讶的相似之处。通过分析这两个主要视角的异同，本文进一步说明了这两个视角的建模和干预的可能性在很大程度上不同。为了对这些复杂的社会技术系统进行建模和设计，新兴的系统系统学科通常需要这两种观点的“集成”，但在本文中，我们论证并证明了完全集成并不是首选的方式。相反，新兴学科应该努力促进以合理的方式同时使用这两种观点，从而不放弃任何一种观点的优势。
This paper addresses the complexity of analyzing and designing sociotechnical systems: systems that involve both complex physical-technical systems and networks of interdependent actors. It is shown that, although a hard system perspective and an actor perspective differ greatly in terms of terminology, methods, and applicability, they also show surprisingly many similarities. By building upon the similarities and differences of the two dominant perspectives, this paper then goes on to show that the modeling and intervention possibilities in both perspectives differ to a great extent. The emerging systems-of-systems discipline generally calls for an "integration" of both perspectives in order to model and design these complex sociotechnical systems, but in this paper, it is argued and shown that full integration is not the preferred way to go. Instead, the emerging discipline should strive to facilitate the use of both perspectives alongside each other in a sensible way and, thereby, not discard the strengths of either perspective.