Space, Behavior, and Environmental Perception in Open Plan Offices: A Prospective Study
Space, Behavior, and Environmental Perception in Open Plan Offices: A Prospective Study
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开放式办公室的空间、行为和环境感知：一项前瞻性研究
DOI：
10.1068/b33034
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发表时间：
2009
期刊：
影响因子：
--
通讯作者：
C. Zimring
中科院分区：
文献类型：
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作者：
Mahbub Rashid;J. Wineman;C. Zimring
这项前瞻性研究是在一个政府办公室进行的，该办公室从一个开放式办公室搬到另一个开放式办公室。对旧办公室的研究是在搬迁前近一年进行的，对新办公室的研究是在搬迁后一年多进行的。本研究的目的有三个：（1）测量和评估由于办公室布局的变化而导致的可达性和可见性模式的变化，（2）了解布局变化对观察到的行为的影响，以及（3）确定布局变化对环境感知的影响。该研究包括使用空间语法技术分析每个布局的可见性和可访问性，行为的实地观察，以及员工对隐私，工作满意度和对组织承诺的看法的问卷调查。在实地观察期间，沿着每个办公室的预定义路线观察了运动、可见共现（即从空间可见的人数）和面对面的互动。35人在旧办公室回答了问卷调查。在三十五个人中，只有二十九个人可以在新办公室接受调查。在问卷调查数据的基础上，构建了三个多项目量表，以测量感知隐私，工作满意度和组织承诺。结果表明，更好的可见性和可访问性，增加面对面的互动，并改善了在新的办公室感知的隐私。结果还表明，一致的空间运动的影响，和感知的隐私，工作满意度，并承诺在这些地点的组织之间的显着正相关，尽管显着的设计差异。研究结果的影响和研究设计的局限性进行了讨论。
This prospective research study was conducted at a government office which moved from an open-plan office with somewhat enclosed workspaces to another open-plan office with open workspaces. The study at the old office was conducted almost one year before the move, and the study at the new office was conducted more than one year after the move. The purpose of this study was threefold: (1) to measure and evaluate changes in patterns of accessibility and visibility due to changes in office layout, (2) to understand the effects of layout changes on observed behaviors, and (3) to determine the effects of layout changes on environmental perception. The study included the analysis of visibility and accessibility of each layout using space syntax techniques, field observations of behaviors, and questionnaire surveys of employees’ perceptions of privacy, job satisfaction, and commitment to the organization. During field observations, movement, visible copresence (ie the number of people visible from a space), and face-to-face interaction were observed along a predefined route in each office. Thirty-five people responded to the questionnaire survey at the old office. Out of the thirty five, only twenty nine were available for survey at the new office. On the basis of the questionnaire survey data, three multi-item scales were constructed in order to measure perceived privacy, job satisfaction, and commitment to organization. Results indicate better visibility and accessibility, increased face-to-face interaction, and improved perceived privacy at the new office. Results also show consistent effects of space on movement, and significant positive correlations between perceived privacy, job satisfaction, and commitment to the organization at these locations, despite significant design differences. Implications of the research results and limitations of the research design are discussed.