Reference and Information Services in the 21st Century: An Introduction
Reference and Information Services in the 21st Century: An Introduction
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21 世纪的参考和信息服务：简介
DOI：
10.1108/02640470710741403
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发表时间：
2007
期刊：
影响因子：
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通讯作者：
J. MacRitchie
中科院分区：
文献类型：
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作者：
J. MacRitchie
参考图书馆员必须接受越来越多样化的材料，而新手参考工作者要知道从哪里开始并不是一件容易的事情。Cassell和Hiremath已经编写了一本教科书，以最合适的格式为一系列参考资料提供了最佳参考资料。其中一些是老生常谈，比如确定问题和可视化答案。尽管如此，这仍然是参考工作的基础，作者以清晰和一些幽默的方式对待它，指的是“向需要研究膝盖受伤的用户提供无用的医疗信息”。从参考书桌开始的人肯定会从导言章节中学到东西。这本书的大部分内容都着眼于主要的参考资料来源，包括印刷和电子格式的，如百科全书；索引；法律、卫生和商业来源等。这些材料还有其他的指南，如Duckett，Walker和Donnelly的《Know All，Find It Fast》(Duckett，Walker和Donnelly‘s Know All，Find It Fast，2002年出版)，它们更适合咨询台的活泼需求，但卡塞尔和Hireath提供了对可用资源的更深入的考虑。大多数执业的专业图书馆员都会从他们对标准参考文献的讨论中学到新的技巧。
Reference librarians have to come to terms with an increasingly diverse range of materials, and it cannot be easy for novice reference workers to know where to begin. Cassell and Hiremath have produced a textbook which suggests the best resources to consult, in the most suitable format, for a range of reference enquiries. Some of this goes over old ground, such as determining the question, and visualizing the answer. Still, this is the bedrock of reference work, and the authors treat it with clarity and some humour, referring to “futile medical information plied on the user who needs to research Wounded Knee”. Anyone starting out on a reference desk would be sure to learn from the introductory chapters.The bulk of the book looks at major reference sources, both in print and in electronic format, such as encyclopedias; indexes; legal, health and business sources and so on. There are alternative guides to this material, such as Duckett, Walker and Donnelly's Know It All, Find It Fast (Facet, 2002), which are more suited to the zappy demands of the enquiry desk, but Cassell and Hiremath offer more depth of consideration of the available sources. Most practicing professional librarians would pick up new tips from their discussion of standard reference works.