Advances in Human Aspects of Transportation - Proceedings of the AHFE 2021 Virtual Conference on Human Aspects of Transportation, July 25-29, 2021, USA
Advances in Human Aspects of Transportation - Proceedings of the AHFE 2021 Virtual Conference on Human Aspects of Transportation, July 25-29, 2021, USA
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交通运输人性化方面的进展 - AHFE 2021 交通运输人性化虚拟会议论文集，2021 年 7 月 25 日至 29 日，美国
DOI：
10.1007/978-3-030-80012-3_49
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发表时间：
2021
期刊：
影响因子：
--
通讯作者：
Birrell S
中科院分区：
文献类型：
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作者：
Birrell S
城市人口增长意味着，到2050年，预计将有66%的人口居住在城市。绿色、高效的铁路服务将最大限度地减少延误，增加运力，减少火车和站台上的过度拥挤，这将是各国后冰冻后绿色复苏的重要贡献。数字增强型高级服务(DEAS)是帮助提高绩效、最大限度地提高生产能力和打开更多收入来源的一种方式。因此，需要研究数字技术如何增强商业模式设计，从而影响如何将业务能力、工程功能和人为因素结合起来，以改善轨道交通系统的性能和用户体验。本文探讨了将绿色和节能的铁路出行作为DEAS如何成为弥合效率和运力之间差距的理想解决方案。我们还考虑了以服务为基础的合同如何使用户体验处于后冰盖铁路服务的前沿。
Urban population growth means that 66% of the population is expected to live in cities by 2050. A green, efficient rail service that minimizes delays, increases capacity and reduces overcrowding on trains and platforms will be an essential contributor to nations’ post-Covid, green recovery. Digitally Enhanced Advanced Services (DEAS) are one way to help improve performance, maximize productive capacity and open additional revenue streams. Therefore, investigations are needed into how digital technologies can enhance business model design, thus impacting how business capabilities, engineering functions and human factors can be combined to improve performance and user experience within rail transport systems. This paper explores how deploying green and energy efficient rail travel as a DEAS could be an ideal solution to bridge the gap between efficiency and capacity. We also consider how service-based contracts may enable user experience to be put at the forefront of post-Covid rail services.