An identification-based model of workplace incivility and employee creativity: evidence from China
An identification-based model of workplace incivility and employee creativity: evidence from China
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基于识别的工作场所不文明行为和员工创造力模型：来自中国的证据
DOI：
10.1111/1744-7941.12204
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发表时间：
2019
影响因子：
3.2
通讯作者：
Luo Wenhao
中科院分区：
文献类型：
--
作者：
Zhan Xiaojun;Li Zhicheng;Luo Wenhao
研究一直表明，经历或目睹的不礼貌行为会产生一系列有害的后果。然而，很少有研究调查经验的不礼貌和目睹的不礼貌串联。目前尚不清楚目睹的不文明行为是否会加剧经历过的不文明行为所引发的负面后果。借鉴社会认同理论，我们调查如何经验的不礼貌阻碍员工的创造力在工作中通过减少感知内部人地位（PIS）和调节作用的见证不礼貌。结果表明，工作场所不礼貌行为与员工创造力之间存在负相关关系，员工PIS在这一关系中起中介作用;目睹不礼貌行为在工作场所不礼貌行为与PIS之间的负相关关系以及PIS的间接作用中起调节作用。本研究支持从认同的角度来理解职场不礼貌，强调员工的认同在职场不礼貌后果中的关键作用。
Research has consistently demonstrated that experienced incivility or witnessed incivility produce a wide array of deleterious outcomes. However, few studies investigate experienced incivility and witnessed incivility in tandem. It remains unknown that whether witnessed incivility could exacerbate the negative consequences triggered by experienced incivility. Drawing on social identity theory, we investigate how experienced incivility impedes employee creativity at work via reduced perceived insider status (PIS) and the moderating role of witnessed incivility. Using a longitudinal sample consisting of 306 supervisor–subordinate dyads in China, results showed that workplace incivility was negatively related to employee creativity, and employee PIS mediated this relationship; witnessed incivility moderated the negative relationship between workplace incivility and PIS and the indirect effect of PIS. The present study supported the identity perspective in understanding workplace incivility, highlighting the pivotal roles of employees’ identification in the consequences of workplace incivility at work.