Toward a Model of UX Education: Training UX Designers Within the Academy

Toward a Model of UX Education: Training UX Designers Within the Academy
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DOI:
10.1109/tpc.2016.2561139
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发表时间:
2016-06-01
影响因子:
1.7
通讯作者:
Beecher, Fred
Beecher, Fred
中科院分区:
人文科学4区
文献类型:
--
作者:
Getto, Guiseppe;Beecher, Fred

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问题:对用户体验(UX)设计师需求的增加需要新的方法来教授和培训下一代这些专业人员。我们提出了一个模型,在学术界建立教育计划,培养工作准备好的设计师。关键概念:为了取得成功,这种模式需要用户体验过程的工作知识,在数字产品和服务的设计过程中系统地使用合理的原则。该模式还需要一种教学方法,使学习者能够解决真实的问题,并将他们视为通往能力的学徒。主要经验教训:学术机构显然可以在培养工作就绪的UX设计师方面发挥作用,但这样做存在障碍,包括获得适当的UX最佳实践培训。为了克服这些障碍,我们提供了一些技巧来了解用户体验的核心能力,与用户体验从业者建立合作关系,以及部署用户体验教育课程和计划。影响:尽管培养足够数量的训练有素的用户体验设计师的障碍很大,但学术界和工业界专业人士的共同创造力可以为各行各业的用户体验学习者创造良好的教育机会。
Problem: Increased demand for user experience (UX) designers requires new approaches to teaching and training the next generation of these professionals. We present a model for building educational programs within academia that train job-ready designers. Key concepts: To be successful, this model necessitates a working knowledge of the UX process, the systematic use of sound principles during the design of digital products and services. The model also requires a pedagogical approach that puts learners in a position to solve real problems and that treats them as apprentices on their way to competency. Key lessons: Academic institutions clearly have parts to play in producing job-ready UX designers, but barriers exist to doing so, including access to adequate training in UX best practices. To overcome these barriers, we provide tips for understanding core UX competencies, developing partnerships with UX practitioners, and deploying UX education courses and programs. Implications: Though the barriers to producing sufficient numbers of well-trained UX designers are significant, the combined ingenuity of devoted professionals in both academia and industry can be leveraged to create sound educational opportunities for UX learners from all walks of life.