Toward understanding social cues and signals in human-robot interaction: effects of robot gaze and proxemic behavior

Toward understanding social cues and signals in human-robot interaction: effects of robot gaze and proxemic behavior
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DOI:
10.3389/fpsyg.2013.00859
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发表时间:
2013-11-27
影响因子:
3.8
通讯作者:
Axelrod, Benjamin
Axelrod, Benjamin
中科院分区:
心理学3区
文献类型:
--
作者:
Fiore, Stephen M.;Wiltshire, Travis J.;Axelrod, Benjamin

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随着机器人越来越多地部署在需要社交互动的环境中,需要研究当机器人显示某些社交线索时人类所感知的社交信号。在本文中,我们报告了一项研究,旨在研究人类如何解释机器人展示的社会线索。我们首先提供了一个简短的概述,从社会认知的角度在人类和这些过程是如何适用于人机交互(HRI)。然后,我们讨论了检查社交线索和信号之间关系的必要性,该关系是机器人被视为社交存在代理的程度的函数。我们描述了一个实验中,社会线索被操纵的iRobot Ava(TM)移动的机器人平台在走廊导航的情况下。与机器人的情绪行为相关的线索被发现显着影响参与者对机器人的社会存在和情绪状态的感知,而与机器人的凝视行为相关的线索则没有显着影响。此外,不管的情绪行为,参与者归因于更多的社会存在和情感状态的机器人在重复的互动比当他们第一次与it.Generally互动,这些结果表明HRI研究的重要性,考虑如何由机器人表达的社会线索可以差异影响感知的机器人的精神状态和意图。讨论的重点是机器人系统的设计和未来的研究方向的社会线索和信号之间的关系的影响。
As robots are increasingly deployed in settings requiring social interaction, research is needed to examine the social signals perceived by humans when robots display certain social cues. In this paper, we report a study designed to examine how humans interpret social cues exhibited by robots. We first provide a brief overview of perspectives from social cognition in humans and how these processes are applicable to human robot interaction (HRI). We then discuss the need to examine the relationship between social cues and signals as a function of the degree to which a robot is perceived as a socially present agent. We describe an experiment in which social cues were manipulated on an iRobot Ava (TM) mobile robotics platform in a hallway navigation scenario. Cues associated with the robot's proxemic behavior were found to significantly affect participant perceptions of the robot's social presence and emotional state while cues associated with the robot's gaze behavior were not found to be significant. Further, regardless of the proxemic behavior, participants attributed more social presence and emotional states to the robot over repeated interactions than when they first interacted with it. Generally, these results indicate the importance for HRI research to consider how social cues expressed by a robot can differentially affect perceptions of the robot's mental states and intentions. The discussion focuses on implications for the design of robotic systems and future directions for research on the relationship between social cues and signals.